Account Associate - State Farm Agent Team Member

Tammy Golston - State Farm Agent; Livonia (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tammy Golston - State Farm Agent in Livonia, MI is seeking an Account Associate to support daily operations and help customers with insurance and financial services needs. You will grow our agency through meaningful client relations and coordinate with multiple departments to serve clients.

As a friendly, sales-minded professional, you will update customer records, assist with policy changes, process claims, and contribute to community outreach and growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• Hiring Bonus


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Livonia, MI and help customers with their insurance and financial services needs, including:

• Auto insurance


• Home insurance


• Life insurance


• Retirement planning

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Tammy Golston - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.