Account Associate - State Farm Agent Team Member

Nick Mitchell - State Farm Agent; Jackson (MS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

Nick Mitchell State Farm is seeking an Account Associate to support daily office operations and customer success. You help grow our office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You improve the lives of customers by proactively marketing relevant products and services. You will manage customer accounts, assist with policy changes and inquiries, process claims, and coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Insurance experience preferred

Job description

Benefits

• Bonus based on performance


• Opportunity for advancement


• Paid time off

Role Description

As Account Associate for Nick Mitchell State Farm, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.