Account Associate - State Farm Agent Team Member

State Farm Agent; Grovetown (GA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Flexible schedule

Job summary

A leading insurance agency in Grovetown, GA is looking for an Account Associate to provide exceptional customer service. You will manage customer inquiries, assist with policy changes, and help process insurance claims. This part-time position offers flexible hours and opportunities for advancement. Ideal candidates are detail-oriented and have strong communication skills, with a preference for prior customer service experience. Join a dedicated team focused on helping customers manage the risks of everyday life.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Attention to detail and multitasking capabilities are required.
• Previous customer service experience is preferred, but not mandatory.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Role Description

As a Account Associate – State Farm Agent Team Member with B.J. Jordan – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Opportunities for licensing and advancement to full‑time.

Candidates for this part‑time role can choose from a 9:00 am – 1:00 pm or 1:00 pm – 5:00 pm shift.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Benefits

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Flexible schedule

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $12.00 – $18.00 per hour

About the Team

My Team’s Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We are located in Grovetown, GA and help customers with their insurance and financial services needs, including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.