Account Associate - State Farm Agent Team Member

Marco Murillo - State Farm Agent; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Marco Murillo - State Farm Agent is seeking an Account Associate - State Farm Agent Team Member to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services.

Grow your career in a growth-oriented environment. We are seeking a hardworking, motivated, and determined individual who wants to build a long-term career as part of a supportive

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Job description

Benefits:

• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

Our agency opened in May 2022 and is a growing team of two with a strong foundation in the business. Before opening my own agency, I helped build my wife’s State Farm agency, which gave me valuable experience and a deep understanding of what it takes to succeed.

I come from a State Farm family and have been married since 2007, with one child in college. Outside of work, I enjoy traveling, soccer, and golfing. We stay connected to the community by supporting local events and small businesses.

For our team, we offer professional development opportunities, an Aspirant program, a life insurance stipend, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is growth-oriented and career-focused. I’m passionate about developing team members and helping them succeed. We’re looking for someone who is hardworking, motivated, and determined - someone who wants to grow, take on new opportunities, and build a long-term career as part of a supportive team.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Marco Murillo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.