Account Associate - State Farm Agent Team Member

Steven Barber; Fort Worth (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Fort Worth, TX is seeking an Account Associate to manage customer accounts and assist with policy inquiries. The ideal candidate will possess strong organizational skills, excellent communication abilities, and preferably have previous experience in insurance. Responsibilities include processing insurance claims, coordinating with underwriters, and ensuring customer satisfaction. This position offers a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Attention to detail is crucial for managing accounts.
• Customer service experience is highly beneficial.
• Experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up.
• Coordinate with underwriters for policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fort Worth, TX and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Role Description

As Account Associate - State Farm Agent Team Member for Steven Barber - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.