Account Associate - State Farm Agent Team Member

Timpeiffer; Enola (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA with employer match

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

An insurance agency in Enola, PA, is seeking a full-time Account Associate to manage customer accounts, assist with policy changes, and process claims. The ideal candidate will have strong organizational skills, excellent customer service abilities, and preferably experience in insurance. Opportunities for growth and a supportive work environment await you. Competitive salary of $40,000 to $55,000 per year is offered.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Account Associate - State Farm Agent Team Member

Full Time in Enola, PA

Benefits

• License Reimbursement
• Simple IRA with employer match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

With nearly four decades in the industry and 18 years as a State Farm agent, I lead a team of five full‑time and two part‑time professionals who are passionate about serving our clients and community. We believe in celebrating wins big and small — whether that’s through frequent sales promotions, team lunches, or simply enjoying time together as a group.

Our office is built on collaboration, integrity, and a commitment to excellence. If you’re looking for a place where you can grow, contribute, and be part of a supportive team that works hard and has fun along the way, this could be the right fit for you.

Role Description

As Account Associate – State Farm Agent Team Member, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Compensation $40,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none