Account Associate - State Farm Agent Team Member

Karenmichaelsinsurance; Delaware; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Licensing Paid by Agency

401(k)

Health insurance

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

An insurance agency is seeking an Account Associate to manage customer accounts and enhance client relations. This position involves processing claims, assisting with inquiries, and ensuring accurate account maintenance. Ideal candidates are organized, communicative, and have a passion for helping others. Compensatory range is $40,000 - $65,000 annually. Opportunity for growth and a supportive work environment.

Qualifications

• Previous experience in insurance or a related field preferred.
• Attention to detail is crucial.

Responsibilities

• Manage customer accounts and maintain database accuracy.
• Assist with policy changes and inquiries.
• Process insurance claims and provide updates.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Churchville, MD

• Licensing Paid by Agency
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Are you looking for a rewarding career where you can make a real impact? At Michaels Insurance and Financial Services, we don’t just sell policies—we help protect dreams. As a top-rated State Farm agency serving Maryland, Delaware, and Pennsylvania for over 25 years, we take pride in providing an experience like no other—for both our customers and our team.

Why Work With Us?

• Award-Winning Culture – We’ve been voted the favorite insurance office year after year!
• Career Growth & Development – We invest in our team with training, mentorship, and advancement opportunities.
• Industry-Leading Expertise – Work alongside a team with 40+ years of experience and leadership that holds RICP®, CLU®, and ChFC® designations.
• Community-Focused – We are actively involved in Cecil County & North East Chambers of Commerce, NAIFA, and local events.
• A Team That Feels Like Family – We believe in collaboration, support, and celebrating wins together.

Who We're Looking For

If you are

• Passionate about helping others and making a difference
• A strong communicator with a customer-first mindset
• Driven, goal-oriented, and eager to learn
• Excited about working in a fast-paced, team-oriented environment

… then you might be the perfect fit for our team! Ready to grow with us? Apply today and be part of something truly special!

ROLE DESCRIPTIONAs Account Associate - State Farm Agent Team Member for Karen Michaels - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensación $40,000.00 - $65,000.00 per year Apply Now.

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.