Account Associate - State Farm Agent Team Member

Tim Peacock - State Farm Agent; Commerce Charter Township (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Peacock - State Farm Agent is seeking an Account Associate to support daily operations, grow customer relationships, and act as a liaison between client needs and agency staff.

You will help market relevant products, handle policy changes, claims, and coordination with underwriters, while contributing to a culture of initiative and growth.

The role offers opportunities for advancement and a flexible schedule, with training and development to build a long-term career.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2018 and currently lead a growing team of two. State Farm has always been a part of my life - both my mother and sister are State Farm agents, and I've been with the company since 2012 before opening my own agency. Outside of work, I attended art school and enjoy boating, hunting, fishing, and spending time outdoors with my three dogs.

Being involved in the community is important to me. Our agency actively participates in community engagement initiatives and is committed to building strong relationships with the people we serve.

Our agency offers a Simple IRA, licensing reimbursement, professional development opportunities, and a strong commitment to work-life balance. As our agency continues to grow, we're excited to invest in team members who want to build long-term careers.

Our culture is built around initiative, accountability, and growth. I'm looking for a self-starter who is motivated, works well independently, and is hungry to succeed. If you're driven to grow professionally and want to be part of a growing agency, we'd love to meet you.

ROLE DESCRIPTION

As anAccount Associate for Tim Peacock - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.