Account Associate - State Farm Agent Team Member

State Farm Agent; Burbank (CA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Burbank is hiring an Account Associate. In this role, you will manage customer accounts, assist with policy changes, and process insurance claims, ensuring excellent service and timely support.

The position offers a competitive salary ranging from $52,000 to $74,000, along with performance bonuses and opportunities for advancement. Applicants with strong organizational skills and bilingual capabilities in Spanish or Armenian are preferred.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish or Armenian preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Bilingual Armenian

Job description

Role Description

As Account Associate - State Farm Agent Team Member for Isabel Munoz - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish or Armenian preferred.

Compensation: $52,000.00 - $74,000.00 per year

We’re Hiring

Our team works hard to reach our goals together and have fun while we are doing it. We want to work alongside those who are equally committed to excellence and personal achievement. If you are willing to work hard and expect results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss this career opportunity.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.