Account Associate - State Farm Agent Team Member

Swansonagency; Arizona; On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Hiring bonus

401(k) with company match

Bonus based on performance

Opportunity for advancement

Paid time off

Dental insurance

Vision insurance

Health insurance

Flexible schedule

Training & development

Job summary

A local insurance agency in Arizona is looking for an Account Associate to manage customer accounts, assist with inquiries, and support the agency's growth. The ideal candidate will have strong organizational and communication skills, with a focus on excellent customer service. This position offers a competitive salary in the range of $50,000 – $90,000 per year and various benefits including performance bonuses and 401(k) plan.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Phoenix, AZ

Benefits

• Hiring bonus
• 401(k) with company match
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Dental insurance
• Vision insurance
• Health insurance
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

With 20 years of experience with State Farm, our agency is dedicated to delivering excellence through a team of 12 talented professionals serving two locations. I’m a proud graduate of Arizona State University with an MBA from the University of Minnesota, and before becoming an agent, I held various leadership roles in corporate America. That experience taught me the value of putting clients first, fostering trust, and delivering strong results – principles that guide how we serve our community today.

Our mission is to deliver outstanding service by prioritizing client needs, fostering meaningful relationships, and creating positive outcomes. We’re seeking motivated, solution‑driven individuals who are strong communicators, embody integrity, possess a strong work ethic, and maintain a collaborative mindset. These traits are essential to sustaining our high standards and supportive culture.

Community and family are central to who we are. We partner with local organizations, support education causes, and award an annual scholarship to deserving students. We also host financial wellness workshops and participate in community events to make a difference beyond the office.

Our team culture is achievement‑oriented, supportive, and growth‑focused. We believe in a “work hard, play hard” approach and offer extensive training and development to help team members succeed, even if they’re new to the insurance industry. Personal and professional growth, mentorship, and collaboration create an environment where each team member can thrive.

We offer a comprehensive benefits package, performance bonuses, PTO and additional PTO incentives, dental and vision coverage, 401(k) with company match, professional development opportunities, and a wellness program. With a low‑control but high‑expectation environment, we empower our team to achieve excellence while celebrating wins along the way.

Role Description

As an Account Associate – State Farm Agent Team Member, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations, acting as a liaison between customer needs and agency departments, and proactively marketing relevant products and services. Grow your career while making a difference in your community.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation

$50,000.00 – $90,000.00 per year

Legal Statement

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a Community of Good Neighbors

Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.