Account Associate - State Farm Agent Team Member

Mike Gaskill - State Farm Agent; Anderson (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly pay plus commission

Growth potential

Career-building experience

Job summary

Mike Gaskill - State Farm Agent is seeking an Account Associate to enhance client experiences in Anderson, Indiana. In this role, you will establish customer relationships, provide excellent service, and educate clients about their insurance options.

The ideal candidate will have strong communication skills and a proactive approach to problem-solving. The position offers hourly pay plus commission, and there are opportunities for career growth within the agency.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills to assist customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Educate customers about insurance options.

Skills

Customer service

Communication skills

Problem-solving

Job description

ROLE DESCRIPTION:

As a Account Associate - State Farm Agent Team Member with Mike Gaskill - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Valuable career-building experience