Account Associate - Senior

MedStar Health; Town of Texas (WI); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading company in the apparel industry seeks an Account Associate to support the sales team in Wisconsin. You will manage account operations, facilitate sales initiatives, and analyze performance metrics to drive growth. The position requires strong analytical, organizational, and communication skills, along with experience in a retail or consumer goods environment.

Qualifications

• 2+ years in retail/wholesale apparel or consumer packaged goods.
• Motivated by results and capable of analyzing data.
• Technological proficiency with reporting tools.

Responsibilities

• Support Sr. Account Manager in executing sales functions.
• Manage account documentation and order entries.
• Develop relationships with stakeholders and analyze sales data.

Skills

Analytical

Organizational

Customer Service

Collaborative

Proactive

Education

Bachelor's degree in a relevant field (preferred)

Tools

MS Office (Excel, V-Lookup, Pivot Tables)

Job description

Account Associate - Sport & Military

Texas

Remote Work Available

About the Role

As an Account Associate, you will be integral in supporting the Senior Account Manager and sales team, helping with the seamless execution of sales functions on your account(s). You will provide essential support across multiple areas, from order and sample management and sales analysis to ensuring timely and accurate product deliveries. This role demands strong organizational and analytical skills, and the ability to collaborate across teams.



Your responsibilities will include:



Sales Support: Support the Sr. Account Manager and sales team with "all hands-on deck" mentality to implement initiatives that drive growth and achieve sales targets. Assist in the execution of sales plans and contribute to achieving account objectives.

Day-to-Day Account Management: Manage account documentation and item setup templates and portals. Collaborate with sales team to manage credit memos and financial claims. Support your team's go-to-market activities including sell in and pre-strategy meetings.

Order Management: Manage pre-season order entry, planned unit maintenance, and ensure all account-specific product needs (including sizing tools) are met to achieve on-time, accurate deliveries and seamless order flow with minimized chargebacks. Troubleshoot, as needed, any internal and external customer order and credit challenges to maintain high satisfaction levels.

Sample & Product Management: End-to-end ownership of in-season and pre-season sample lines including ordering, unpacking, logging, tagging and internal/external distribution.

Sales Analysis & Reporting: Populate timely weekly, monthly, quarterly, and seasonal sales and shipping reports and analysis tools to track and communicate business performance.

Relationship Building: Develop strong, collaborative relationships with key internal and external stakeholders, supporting cross-functional initiatives and account-specific needs.

Marketplace Learning: Become a sponge of the retail and fashion industry, the competition, and our product floor maps and site auditing.



Requirements:

• A Bachelor's degree in a relevant field is preferred, or 4+ years of combined college education and work experience in lieu of a degree.


• Experience: At least 2 years of experience in a retail/wholesale apparel business or similar consumer packaged goods industry, with a focus on sales, merchandising, or retail support functions.


• Results-Driven: Takes ownership of performance outcomes and is motivated by achieving results.


• Analytical & Detail-Oriented: Enjoys digging into data and analyzing trends to identify key insights and opportunities with an eye on the details, ensuring deliverables are thorough and on time.


• Collaborative: Works effectively across teams, prioritizes communication, and contributes to a positive, inclusive working environment.


• Customer- Service Focused: Understands the needs of internal and external customers and prioritizes actions that ensure customer satisfaction.


• Proactive & Adaptable: Actively seeks opportunities for improvement and can thrive in a fast-paced, dynamic environment with ability to manage time effectively.


• Technologically Skilled: Proficient in MS Office applications, particularly Excel (V-Lookup, Pivot Tables), and comfortable learning new technologies and reporting tools.

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