Account Associate - Insurance & Customer Care (Flexible Schedule)

Dave Smith - State Farm Agent; Caledonia (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dave Smith - State Farm Agent in Michigan is seeking an Account Associate to support daily operations and customer relations. You will grow our agency by connecting client needs with appropriate insurance and financial products, while delivering friendly, reliable service.

As part of a family-friendly office that values work-life balance, you’ll handle account updates, policy changes, claims follow-up, and coordination with underwriters.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Job description

Dave Smith - State Farm Agent in Michigan is seeking an Account Associate to support daily operations and customer relations. You will grow our agency by connecting client needs with appropriate insurance and financial products, while delivering friendly, reliable service.

As part of a family-friendly office that values work-life balance, you’ll handle account updates, policy changes, claims follow-up, and coordination with underwriters.