Account Associate: Insurance & Client Success

Mellisa Vasquez - State Farm Agent; Hamilton (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Mellisa Vasquez - State Farm Agent in Hamilton, Ohio is seeking an Account Associate to support daily business operations. In this role, you will manage customer accounts, assist with policy changes, and process insurance claims. You will also liaise between customer needs and agency departments, helping to improve lives through relevant products and services.

The ideal candidate should possess strong organizational skills, excellent customer service abilities, and preferably have insurance experience. A competitive salary, flexible schedule, and additional benefits such as health insurance and training opportunities are offered.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service skills

Communication skills

Job description

Mellisa Vasquez - State Farm Agent in Hamilton, Ohio is seeking an Account Associate to support daily business operations. In this role, you will manage customer accounts, assist with policy changes, and process insurance claims. You will also liaise between customer needs and agency departments, helping to improve lives through relevant products and services.

The ideal candidate should possess strong organizational skills, excellent customer service abilities, and preferably have insurance experience. A competitive salary, flexible schedule, and additional benefits such as health insurance and training opportunities are offered.