Account Associate - Insurance & Client Success

Theresasaizwilmert; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Competitive salary

Job summary

Theresa Saiz-Wilmert - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Albuquerque, NM. You will grow the agency by building strong customer relationships and coordinating between client needs and internal teams.

You will proactively market relevant products and services, handle policy changes, and assist with claims, contributing to community impact while enjoying a competitive compensation package and advancement opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Theresa Saiz-Wilmert - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Albuquerque, NM. You will grow the agency by building strong customer relationships and coordinating between client needs and internal teams.

You will proactively market relevant products and services, handle policy changes, and assist with claims, contributing to community impact while enjoying a competitive compensation package and advancement opportunities.