Account Associate - Growth, Flexible Schedule & 401(k)

Shin Insurance Agency Inc; Portland (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Shin Insurance Agency Inc. in Portland, OR is seeking an Account Associate to support daily operations and help grow our client base through proactive customer relations and service excellence.

You will update customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance. We value independence, clear communication, and a strong work ethic.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Job description

Shin Insurance Agency Inc. in Portland, OR is seeking an Account Associate to support daily operations and help grow our client base through proactive customer relations and service excellence.

You will update customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance. We value independence, clear communication, and a strong work ethic.