Account Associate - Drive Growth & Service (Flexible)

Melanie Bakala - State Farm Agent; Shelton (WA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Shelton, WA is seeking an Account Associate to enhance daily operations and customer success. The role involves managing customer accounts, assisting with policy inquiries, and processing claims, while focusing on building strong client relationships. Ideal candidates will have excellent communication skills and a detail-oriented approach. Join our dynamic team for growth opportunities, performance bonuses, and a supportive work culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

An insurance agency in Shelton, WA is seeking an Account Associate to enhance daily operations and customer success. The role involves managing customer accounts, assisting with policy inquiries, and processing claims, while focusing on building strong client relationships. Ideal candidates will have excellent communication skills and a detail-oriented approach. Join our dynamic team for growth opportunities, performance bonuses, and a supportive work culture.