Account Associate: Customer Care & Insurance Liaison

Insuredbyalan

Daly City (CA)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

Job summary

A local insurance agency in Daly City seeks an Account Associate for teamwork and customer engagement. In this role, you will manage customer accounts, assist with insurance claims, and ensure customer satisfaction. The ideal candidate possesses strong organizational skills, excellent communication abilities, and preferably prior experience in insurance. This position offers a competitive salary range and various employee benefits, fostering growth within a supportive environment.

Qualifications

  • Attention to detail is crucial for managing customer accounts.
  • Prior experience in insurance or a related field is preferred.
  • Ability to communicate effectively with customers.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up on claim status.
  • Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills
Excellent customer service
Communication skills

Job description

A local insurance agency in Daly City seeks an Account Associate for teamwork and customer engagement. In this role, you will manage customer accounts, assist with insurance claims, and ensure customer satisfaction. The ideal candidate possesses strong organizational skills, excellent communication abilities, and preferably prior experience in insurance. This position offers a competitive salary range and various employee benefits, fostering growth within a supportive environment.
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