Account Associate — Insurance & Customer Care

Angelaswanger; Mebane (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hiring Bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Mebane, NC is seeking an Account Associate to support daily operations and enhance customer relationships. In this role, you will manage accounts, assist customers with inquiries and claims, and liaise with various departments to ensure efficient service. Ideal candidates will have strong organizational skills and excellent customer service abilities, preferably with prior experience in the insurance field. This position offers a competitive salary and various benefits, creating opportunities for career advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

An insurance agency in Mebane, NC is seeking an Account Associate to support daily operations and enhance customer relationships. In this role, you will manage accounts, assist customers with inquiries and claims, and liaise with various departments to ensure efficient service. Ideal candidates will have strong organizational skills and excellent customer service abilities, preferably with prior experience in the insurance field. This position offers a competitive salary and various benefits, creating opportunities for career advancement.