Account Associate- Commercial Insurance- Remote

Insurance Office of America; Virginia (MN); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading insurance company is seeking an Account Associate for a remote role. The successful candidate will support the account team with administrative and customer service tasks while ensuring the delivery of high-quality service. With a focus on strong organizational skills and analytical abilities, this position offers opportunities for professional growth and competitive benefits.

Benefits

Competitive salaries and bonus potential

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Opportunities for professional growth

Qualifications

• 2+ years of industry experience or 5+ years of related customer service experience.
• Strong analytical, problem-solving, and decision-making skills.
• Active insurance licensing required.

Responsibilities

• Assist account team with administrative tasks and customer service.
• Manage policy processing, endorsements, and billing.
• Maintain accurate data in agency systems.

Skills

Analytical skills

Problem-solving skills

Customer service skills

Multitasking skills

Organizational skills

Education

High School Diploma (or equivalent)

Tools

MS Office

Job description

Account Associate- Commercial Insurance- Remote

Join to apply for the Account Associate- Commercial Insurance- Remote role at Insurance Office of America

Continue with Google Continue with Google

Account Associate- Commercial Insurance- Remote

1 week ago Be among the first 25 applicants

Join to apply for the Account Associate- Commercial Insurance- Remote role at Insurance Office of America

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Job Description

Title: Account Associate - Commercial Lines

Job Description

Title: Account Associate - Commercial Lines

Remote: With appropriate licensing. Will consider a 4-40 or General P&C License | Supporting: Longwood, FL| Book Focus: Large/ Habitational, not Condo

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations

About the Role:Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues.

Key Responsibilities

• Team Support:Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant.
• Office Support:Assist with general office tasks and administration.
• Policy Processing:Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.
• Task Management:Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.
• Data Management:Maintain accurate and up-to-date data in agency systems.
• Activity Monitoring:Ensure timely completion of tasks and activities.
• Communication:Keep the account team informed of workload status and any issues.
• Service Excellence:Provide proactive and responsive service.
• Performance Monitoring:Ensure productivity and quality standards are met.
• Promote Culture:Participate in team building and promote a positive work environment.
• Continuous Improvement:Seek and adopt best practices.
• Compliance:Stay updated on company policies and procedures.
• Professional Development:Enhance technical skills and industry knowledge.
• Relationship Building:Foster positive relationships with colleagues and leadership.
• Champion IOA Values:Demonstrate integrity and leadership.
  
  

Ideal Candidate Qualifications

• 2+ years of industry experience, OR 5+ years of related experience in customer service
• Thorough knowledge of insurance brokerage and client needs
• Required active licensing
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communications. multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)
  
  

What We Offer

• Competitive salaries and bonus potential
• Company-paid health insurance
• Paid holidays, vacations, and sick time
• 401K with employer match
• Employee stock plan participation
• Professional growth and career progression opportunities
• Respectful culture and work/family life balance
• Community service commitment
• Supportive teammates and a rewarding work environment
  
  

What To Expect (Application Process)

• 30-Minute Phone Screen, Online Assessments, and Interview(s)
  
  

Salary Range

The expected pay range for this position is 40-60K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

Referrals increase your chances of interviewing at Insurance Office of America by 2x

Sign in to set job alerts for “Account Associate” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Virginia, United States $70,000 - $85,000 2 weeks ago

Richmond, VA
$60,000.00
-
$60,000.00
1 month ago

Account Associate- Commercial Insurance- Remote

Greater Richmond Region
$45,000.00
-
$65,000.00
2 weeks ago

Account Associate- Commercial Insurance- Remote

Virginia, United States
$45,000.00
-
$55,000.00
1 month ago

Ashburn, VA
$60,000.00
-
$110,000.00
1 year ago

Sales Account Manager - Remote in Virginia Beach/Tidewater, VA

Williamsburg, VA
$50,000.00
-
$115,000.00
4 hours ago

Commercial Insurance Renewal Account Manager - Remote

Greater Richmond Region
$35,000.00
-
$60,000.00
2 months ago

Account Executive - Retirement 401(k) Services

Virginia Beach City County, VA 2 weeks ago

Sales Account Manager - Remote in Virginia Beach/Tidewater, VA

Norfolk, VA $50,000 - $115,000 2 weeks ago

Personal Insurance Account Manager - Remote (Virginia)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.