Account Associate — Client Services & Policy Support

Tinainsuresme; Westmont (IL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Account Associate - State Farm Agent Team Member at Tina Biscan - State Farm Agent in Westmont, IL is a full-time role focused on delivering exceptional customer service and managing client accounts.

You will handle policy inquiries, assist with changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while contributing to a high-energy team. This position offers opportunities for advancement, training, and a competitive salary with performance-based bonuses.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Experience in insurance

Job description

Account Associate - State Farm Agent Team Member at Tina Biscan - State Farm Agent in Westmont, IL is a full-time role focused on delivering exceptional customer service and managing client accounts.

You will handle policy inquiries, assist with changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while contributing to a high-energy team. This position offers opportunities for advancement, training, and a competitive salary with performance-based bonuses.