Account Associate (A&D Trade/Luxury Carpet Sales Professional)

STARK; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

STARK is looking for an enthusiastic Account Associate for our Charlotte showroom. This position offers individuals passionate about interior design the opportunity to develop a career in sales excellence, with comprehensive training and a chance to provide top-notch client service while driving sales with products.

Qualifications

• Strong interest in the interior design trade required.
• Experience in the design industry preferred.
• Minimum 2 years retail or to-the-trade sales experience.

Responsibilities

• Engage in a comprehensive training program that includes sales techniques and product knowledge.
• Provide sales support and exceptional client service in the showroom.
• Create strategic client-centric marketing plans and engage with both retail and trade clients.

Skills

Interpersonal skills

Communication skills

Sales techniques

Education

Associate or B.A. / B.S. Degree in Interior Design or related field

Job description

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STARK is seeking to hire an Account Associate for our Charlotte showroom. This position offers a unique opportunity for individuals passionate about the interior design industry to embark on a career path leading to sales excellence. With a structured training and ramp-up period, candidates will be equipped with the skills and knowledge necessary to succeed in a dynamic sales environment.

Job Responsibilities:

• Engage in a comprehensive training program designed to provide a solid foundation in sales techniques, product knowledge, and client service. This period allows for the gradual ramp-up of responsibilities, ensuring readiness for direct sales activities.
• Provide exceptional service (coverage) at the front desk, enhancing the overall client experience.
• Provide sales support to our Account Managers.
• Actively engage with retail and trade clients in the showroom, using in-depth product knowledge to drive sales. This includes selling to retail and trade customers, working with clients to provide quotes, samples, process orders, and follow up on orders.
• Advise clients on product attributes and qualities as related to their needs through networking, observing and analyzing market trends, and using personal judgment.
• Identify potential clients and create strategic client-centric marketing plans, including decisions on who to visit, when, and how many times. Cold call potential clients using customized sales and marketing scripts developed on a client-by-client basis. Create pre and post-client visit reports, assess the purchasing potential of clients, and deliver analysis to senior management.
• Prepare sales documents to initiate and close sales, and collaborate on the creation of layouts for installation from the design perspective.
• Grow a client base large enough to reach sales goals and build and maintain client relationships.
• Service existing client base according to best practices and Core Values.
• Work closely with Account Managers to learn additional skills, share ideas, and assist with pre-sale tasks.
• Assist with events and develop event strategy, lead, and organize events for specific clients with full discretion over budgets and invitees.
• Showroom coverages for all out-of-town showrooms.
• Be a positive contributor to company culture.
• Perform other tasks and duties as assigned.
  
  

Job Requirements:

• Must possess a strong interest in the interior design trade as well as interpersonal, communication, and computer skills.
• Experience in the design industry preferred
• Associate or B.A. / B.S. Degree preferably in Interior Design or related field, and/or a minimum 2 years retail or to-the-trade sales
• Acceptable score on Sales Assessment
  
  

Company Info

About Us:

With more than 80 years of industry expertise, STARK is the discerning designer’s go-to source for luxurious custom carpet and rugs.

Our Mission:

To live our mission of helping create beautiful spaces, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient.

Our Heritage:

Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs.

Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Furniture and Home Furnishings

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