Account Associate (A&D Trade/Luxury Carpet Sales Professional)

STARK; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in luxury carpets seeks an Account Associate for their Boston showroom. This role offers structured training and the chance to develop sales skills in the interior design sector, collaborating with clients and supporting sales activities. Applicants should have a strong interest in design and relevant educational background.

Qualifications

• Strong interest in the interior design trade.
• 2 years retail or to-the-trade sales experience preferred.
• Acceptable score on Sales Assessment.

Responsibilities

• Engage in training for sales techniques and product knowledge.
• Support sales activities and provide exceptional client service.
• Cold call potential clients and manage sales according to best practices.

Skills

Interpersonal skills

Communication skills

Computer skills

Sales techniques

Education

Associate’s or B.A./B.S. Degree in Interior Design

Job description

STARK is seeking to hire an Account Associate for our Boston showroom. This position offers a unique opportunity for individuals passionate about the interior design industry to embark on a career path leading to sales excellence. With a structured training and ramp-up period, candidates will be equipped with the skills and knowledge necessary to succeed in a dynamic sales environment.

Job Responsibilities:

• Engage in a comprehensive training program designed to provide a solid foundation in sales techniques, product knowledge, and client service. This period allows for the gradual ramp-up of responsibilities, ensuring readiness for direct sales activities.
• Provide exceptional service at the front desk, enhancing the overall client experience.
• Support sales activities for our Account Managers.
• Engage with retail and trade clients in the showroom, using in-depth product knowledge to drive sales.
• Advise clients on product attributes and qualities based on their needs, utilizing networking, market trend analysis, and personal judgment.
• Identify potential clients and develop strategic, client-centric marketing plans, including visit scheduling and frequency.
• Cold call potential clients using tailored sales scripts, prepare visit reports, assess client purchasing potential, and deliver analysis to management.
• Prepare sales documents to initiate and close sales; collaborate on installation layout creation from a design perspective.
• Build and grow a client base to meet sales goals.
• Service existing clients according to best practices and company core values.
• Collaborate with Account Managers to learn new skills, share ideas, and assist with pre-sale tasks.
• Provide showroom coverage for out-of-town locations.
• Manage sales according to best practices and Stark’s Core Values.
• Contribute positively to company culture.
• Perform additional tasks as assigned.

Job Requirements:

• Strong interest in the interior design trade, along with interpersonal, communication, and computer skills.
• Experience in the design industry is preferred.
• Associate’s or B.A./B.S. Degree, preferably in Interior Design or related field, and/or a minimum of 2 years retail or to-the-trade sales experience.
• Acceptable score on Sales Assessment.

Company Info:

About Us: With over 80 years of industry expertise, STARK is the go-to source for luxurious custom carpets and rugs for discerning designers.

Our Mission: To help create beautiful spaces by supporting design professionals, preserving craftsmanship, and offering a diverse, innovative product assortment with peace of mind service.

Our Heritage: Founded in 1938 by Arthur Stark and Nadia, with third-generation owners Chad Stark (CEO) and Ashley Stark (Creative Director), we uphold principles of craftsmanship and innovation, seeking the best artisans and manufacturing methods.

Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable laws.