Account Associate

State Farm Insurance Companies; Gaithersburg (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Growth potential within office

Job summary

State Farm Insurance Companies seeks a Bilingual (English, Spanish) Sales Team Member to join a winning insurance and financial services team. You will be coached to earn at a high level through your sales performance.

Responsibilities include establishing relationships, developing new service opportunities, providing prompt, accurate service, and educating clients on insurance options. Licenses may be obtained; strong customer focus is essential.

Qualifications

• Fluent in English and Spanish.
• Excellent communication and interpersonal skills.
• On-site availability and team-oriented mindset.
• Strong problem-solving and organizational abilities.
• Willingness to obtain required P&C/LH licenses.

Responsibilities

• Establish customer relationships and follow up with clients, as needed.
• Develop new service opportunities with existing and new clients.
• Provide prompt, accurate, and friendly customer service.
• Educate clients on insurance options using a needs-based process.
• Develop quotes, make presentations, and close sales.
• Maintain networking relationships and a strong work ethic.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Team orientation

Patience

Education

High school diploma

Job description

COMPANY DESCRIPTION:
Join a winning insurance and financial services team. Apply for our Bilingual (English, Spanish) Sales Team Member position and be coached to earn at a high level through your hard work and sales performance.

Unexpected events happen. We are looking for sales team members who want to become an insurance and financial services expert and get involved in the lives of others by helping them plan for the financial impact that occurs when the unexpected happens

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Submit your resume today!

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

• Establish customer relationships and follow up with clients, as needed
• Develop new service opportunities with both existing and new clients
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate clients about insurance options
• Develop insurance quotes, make sales presentations, and close sales
• Develop ongoing networking relationships
• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive:

• Paid Time Off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my office

Requirements

• Property & Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

QUALIFICATIONS

• Customer Satisfaction and Customer Experience skills
• Fluent in English and Spanish
• Excellent communication skills in English
• Strong problem-solving abilities and patience
• Ability to work on-site
• Experience in the insurance or financial services industry is a plus
• High school diploma or equivalent; a college degree is preferred

Screening Questions
1. Are you licensed in P&C and L/H? 2. Are you bilingual in spanish? 3. If you aren't currently licensed in P&C and or L/H, would you be willing to be licensed in the first 30 days? EEO (Equal Employment Opportunity) Questions
4. Are you a U.S. citizen? 5. What is your race? 6. What is your gender? 7. Do you have a disability? 8. Are you a protected veteran?