Account Analysis & Billing Insights Specialist

Bank of Hawaii; Honolulu (HI); On-site; USD 65,000 - 85,000; Full time

Job summary

Bank of Hawaii in Honolulu seeks an experienced professional to enhance Account Analysis services. The ideal candidate has a Bachelor's degree or equivalent experience and at least 5 years in banking or accounting, showcasing strong analytical and communication skills. Responsibilities include managing service charge billing, coordinating customer service issues, and ensuring compliance with regulatory requirements. Join a team dedicated to delivering exceptional customer experiences.

Qualifications

• Minimum 5 years of accounting or account analysis experience in banking.
• Demonstrated proficiency with personal computers in a networked environment.
• Effective team player with excellent interpersonal skills.

Responsibilities

• Assist with projects to increase income and manage risks.
• Research and manage customer service and billing issues.
• Coordinate and input service charge billing data.
• Perform account profile maintenance and process invoices.
• Evaluate product features and implement changes.

Skills

Communication skills

Analytical skills

Microsoft Office proficiency

Interpersonal skills

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Job description

Bank of Hawaii in Honolulu seeks an experienced professional to enhance Account Analysis services. The ideal candidate has a Bachelor's degree or equivalent experience and at least 5 years in banking or accounting, showcasing strong analytical and communication skills. Responsibilities include managing service charge billing, coordinating customer service issues, and ensuring compliance with regulatory requirements. Join a team dedicated to delivering exceptional customer experiences.