Account Adjustment Specialist (remote) Lowell, AR

Remote Jobs; Lowell (AR); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading loan servicing company is seeking remote administrative personnel. Responsibilities include managing student loan records, providing tax reporting, and ensuring compliance with regulations. Ideal candidates will have a high school diploma and experience in administrative support within the financial sector. This role offers $18.50 per hour along with health benefits and opportunities for career growth.

Benefits

Health and Welfare benefits

Career advancement opportunities

Comprehensive training

Qualifications

• Minimum of 12 months experience in administrative support within the accounting, banking, lending, or student loan industry.
• At least 12 months of experience in a business environment with computer usage.
• Ability to obtain and maintain a Public Trust security clearance.

Responsibilities

• Review and adjust student loan balances, ensuring accuracy in account records.
• Conduct loan balance reconciliations and process payments.
• Provide tax reporting and monthly billing statements for customer accounts.
• Assist with processing Direct Loan Consolidations and managing loan transfers.
• Ensure compliance with federal and state regulations while delivering exceptional customer service.

Skills

Administrative support

Customer service

Financial reconciliation

Education

High School diploma

Bachelor's degree in Accounting, Finance, or Business

Tools

Microsoft Office Suite

Job description

Employer Industry: Student Loan Servicing

Why consider this job opportunity:

• Hourly compensation of $18.50, with an additional $4.93 per hour in Health and Welfare benefits
• Health and Welfare benefits cover the full cost of employee-only medical, dental, and vision premiums for a 40-hour workweek
• Opportunity for career advancement and growth within the organization
• Work remotely from home, with flexibility in scheduling
• Comprehensive training provided to ensure understanding of federal regulations and company policies
• Supportive and collaborative work environment focused on customer service excellence

What to Expect (Job Responsibilities):

• Review and adjust student loan balances, ensuring accuracy in account records
• Conduct loan balance reconciliations and process payments
• Provide tax reporting and monthly billing statements for customer accounts
• Assist with processing Direct Loan Consolidations and managing loan transfers
• Ensure compliance with federal and state regulations while delivering exceptional customer service

What is Required (Qualifications):

• High School diploma required
• Minimum of 12 months experience in administrative support within the accounting, banking, lending, or student loan industry
• At least 12 months of experience in a business environment with computer usage
• Ability to obtain and maintain a Public Trust security clearance
• Must reside within a 75-mile radius of Lowell, AR

How to Stand Out (Preferred Qualifications):

• Bachelor's degree in Accounting, Finance, or Business
• 12 months of experience working on a student loan contract
• 12 months of experience in a call center environment
• Familiarity with Microsoft Office Suite (Outlook, Word, Excel, OneNote)
• Experience in payment processing and financial reconciliation

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