Accommodations Partner

Alex Loftus; San Francisco, Northern (CA, KY); Hybrid; USD 162,000 - 198,000; Full time

Job summary

Anthropic, a safety‑focused AI company based in San Francisco, is seeking an Accommodations Partner to own end‑to‑end reasonable accommodation processes for employees and candidates. You will serve as the subject matter expert on disability law and interactive processes across jurisdictions, ensuring fair, compliant support and confidentiality.

You will lead the interactive process for US‑based requests, manage global accommodation workflows, and guide complex cases while partnering with

Qualifications

• Deep knowledge of the ADA and state disability laws and experience applying it to accommodation processes.
• Experience independently managing complex, high‑stakes or legally sensitive accommodation cases.
• Ability to build scalable processes and educate teams on best practices.

Responsibilities

• Interactive Process Management - U.S.: lead the interactive process for US-based employees and candidates and determine workable accommodations.
• Global Accommodation Request Management: own requests outside the US in partnership with regional teams.
• Complex Case Management: handle high‑stakes or legally ambiguous cases with guidance to partners.
• Cross‑Functional Partnership: work with Benefits, Employment Legal, Recruiting, and external vendors as needed.
• Policy & Program Development: design scalable processes and documentation for accommodation requests across regions.
• Education & Enablement: develop training for People Partners, managers, and interviewers on accommodations.
• Documentation & Recordkeeping: maintain confidential, accurate records.
• Data & Insights: track metrics to identify patterns and inform policy decisions.

Skills

ADA knowledge

Interactive process

Disability law

Policy development

Education

Bachelor’s degree

Tools

Disclo

Sparrow

Job description

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As an Accommodations Partner at Anthropic, you will own the end-to-end reasonable accommodation process, ensuring employees and candidates receive fair, compliant, and thoughtful support. You will serve as the subject matter expert on complex, high-stakes accommodation requests and applicable disability law across the jurisdictions where Anthropic operates, leading the interactive process with employees, managers, and HR, and partnering closely with Recruiting (for candidates), Benefits, Employment Legal, and external partners to identify effective solutions.

This role requires balancing hands‑on casework with process‑building, as you will manage individual accommodation requests directly while also helping shape the frameworks, documentation, and cross‑functional coordination needed to scale this function globally. You'll partner closely with People Partners, Benefits, Recruiting, Employment Legal, and Occupational Health resources across regions to navigate sensitive medical and disability‑related matters with care, discretion, and sound judgment. As we continue to scale rapidly, you'll help build the foundations of an accommodations function that can grow with the organization.

Key responsibilities

Interactive Process Management - U.S.: Serve as the primary point of contact for reasonable accommodation requests from U.S.-based employees and candidates, leading the interactive process from initial request through resolution. Partner directly with employees, managers, People Partners, and recruiters to understand functional limitations, evaluate potential accommodations, and reach determinations that are both legally sound and operationally workable.

Global Accommodation Request Management: Own accommodation requests from employees and candidates outside of the United States, serving as the initial point of contact and primary owner, in partnership with regional People Partners and Employment Legal.

Complex Case Management: Own complex, high‑stakes, or legally ambiguous accommodation requests personally, including those involving conflicting medical documentation, competing business needs, or heightened legal risk, while providing guidance to People Partners and managers on more straightforward cases.

Cross‑Functional Partnership: Partner closely with the internal Benefits team on accommodation requests intersecting with leave, disability, or benefits eligibility. Interface with external partners, including accommodation platform vendors, to support timely and accurate case review.

Policy & Program Development: Along with the broader ER/People team, build scalable, repeatable processes and documentation for accommodation requests across regions. Develop frameworks that support consistent, defensible decision‑making while remaining responsive to the nuance of individual cases.

Education & Enablement: Own education strategy for accommodations best practices, delivering training and guidance to People Partners, managers, and interviewers, and on how to support the process appropriately while maintaining confidentiality.

Documentation & Recordkeeping: Ensure accommodation requests, supporting materials, and determinations are documented and handled appropriately, maintaining accurate records, files, and confidentiality throughout the process.

Data & Insights: Track accommodation metrics and trends to identify patterns, inform policy decisions, and proactively flag systemic issues or risk areas.

• Have deep working knowledge of the ADA and applicable state disability accommodation laws, and experience applying that knowledge to real accommodation processes and decisions, including a full understanding and working knowledge of the interactive process.

Have demonstrated experience independently managing complex, high-stakes, or legally sensitive accommodation cases

Are skilled at managing highly sensitive medical and disability-related information with discretion, empathy, and sound judgment

Excel at communicating clearly and building trust with employees, managers, and HR at all levels

Are comfortable with ambiguity and can create structure where none exists

Care deeply about fairness, equity, and creating an accessible, supportive workplace

Are comfortable working in a fast‑paced environment

Preferred qualifications

Have 5+ years of progressive experience managing reasonable accommodation requests, ideally in a corporate or HR setting

Familiarity with Disclo and Sparrow, or similar accommodation case management platforms

Experience managing international accommodation requests or familiarity with multi‑country accommodation frameworks

Background working at technology companies or startups

Experience helping build or scale an accommodations function

Knowledge of or interest in AI safety and the unique people challenges in frontier AI development

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

$180,000 - $180,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study:A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship:We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We believe that AI will have a transformative impact on the world, and we’re seeking exceptional candidates who collaborate thoughtfully with Claude to realize this vision. At the same time, we want to understand your unique skills, expertise, and perspective through our hiring process. We invite you to review our AI partnership guidelines for candidates and confirm your understanding by selecting “Yes.”

How we’re different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long‑term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest‑impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT‑3, Circuit‑Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

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