Accommodations Counselor (Student Services Professional III)

California State University, Chico; San Diego (CA); Hybrid; USD 62,000 - 88,000; Full time

Benefits offered by this job

Generous time off

CalPERS pension

Tuition waiver

Job summary

San Diego State University’s Student Disability Services seeks an Accommodations Counselor to support students in accessing accommodations and services for academic success. You will provide individualized counseling, review documentation, and coordinate support across housing, technology, testing, and more.

The role involves collaborating with faculty and campus partners to resolve access issues and promote inclusive learning environments. Telecommute up to 1 day/week after training.

Qualifications

• Equivalent to graduation from a four-year college with related counseling coursework.
• Three years of progressively responsible professional student services experience.
• Master’s degree may substitute for one year of experience.

Responsibilities

• Provide individualized counseling and intake services for students with disabilities.
• Evaluate disability documentation to determine eligibility and accommodations.
• Develop customized support and case-management strategies.
• Coordinate referrals for academic advising, housing, testing, and health services.
• Consult with faculty and campus partners on accommodation needs.
• Address complex situations by gathering information and planning next steps.
• Engage in outreach, presentations, and committees to advance accessibility.

Skills

ADA knowledge

Documentation interpretation

Caseload management

Disability services in higher ed

Complex case management

Assistive technology familiarity

Education

Master’s degree in Counseling / related field

Doctorate substitution for experience

Tools

Assistive technology hardware

Microsoft Office

Google Workspace

Student information systems

Case-management databases

Job description

Accommodations Counselor (Student Services Professional III)

Job no: 562976
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

Student Disability Services at San Diego State University is seeking an Accommodations Counselor to support students in accessing the resources, services, and accommodations that contribute to academic progress. Through individualized advising, counseling, and case management, this position helps students navigate disability-related needs and develop practical strategies for participating in the university experience.

The Accommodations Counselor evaluates disability documentation and functional limitations, determines appropriate accommodations, and coordinates support across academic, housing, technology, testing, and other areas. The position also works closely with faculty, staff, administrators, and campus partners to resolve complex access matters and promote an inclusive and accessible learning environment.

Key Responsibilities

• Provide individualized counseling, advising, intake, case management, and follow-up services for students with disabilities.
• Evaluate disability documentation and functional limitations to determine eligibility and appropriate accommodations.
• Develop and implement individualized support and case-management strategies that address barriers to academic progress.
• Coordinate referrals and services related to academic advising, financial assistance, assistive technology, testing, housing, health services, and community resources.
• Consult with faculty, staff, administrators, and campus partners regarding accommodation responsibilities and disability-related access needs.
• Address complex or sensitive situations by gathering information, assessing options, and coordinating appropriate next steps.
• Participate in documentation review, outreach, presentations, committees, and initiatives that advance accessibility and universal access.

Why Join Us

• Help expand educational access and remove barriers for students with a wide range of disabilities.
• Build meaningful relationships with students while supporting academic progress, retention, and graduation.
• Apply counseling, case-management, problem-solving, and disability services knowledge in a higher education setting.
• Collaborate with campus and community partners to strengthen accessibility and student support across SDSU.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here: Working at the CSU .

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 1 day per week, following a training period during which on-site presence is required

Department Summary

Student Disability Services (SDS), within the Division of Student Affairs and Campus Diversity, provides accommodations and support services to approximately 4,500 students with physical, psychological, sensory, and learning disabilities. SDS facilitates equal access to the educational process through individualized advising and case management, accommodation assessment and authorization, test accommodations, accessible technology, alternative formats, interpreting and captioning services, transportation support, accessibility consultation, and advocacy. These services promote the academic success, retention, and graduation of students with disabilities.

For more information regarding Student Disability Services.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Key Qualifications

• Working knowledge of the Americans with Disabilities Act, Sections 504 and 508 of the Rehabilitation Act, FERPA, and other applicable federal and state laws, regulations, and codes.
• Experience interpreting medical, psychological, psychoeducational, and other disability-related documentation to evaluate eligibility and determine appropriate accommodations.
• Experience managing a caseload and providing individualized advising, counseling, case management, referrals, and follow-up services.
• Knowledge of disability services practices in higher education, including accommodation processes, housing accommodations, assistive technology, testing accommodations, and accessible facilities.
• Demonstrated experience managing complex student cases and using professional judgment to develop and implement accommodation and case-management strategies.
• Familiarity with educational and assistive technologies used in higher education, including their application to documented functional needs.

Preferred Qualifications

• Master’s degree in counseling, rehabilitation counseling, clinical psychology, social work, disability studies, or a related field.
• Experience providing disability services in a postsecondary educational setting.
• Hands-on experience using assistive technology hardware and software to support students with disabilities.
• Proficiency with Microsoft Office, Google Workspace, student information systems, case-management databases, and related technology.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well‑being and professional growth.

Compensation:
Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.

• CSU Classification Salary Range: $5,540.00–$7,893.00/month; hiring salary not expected to exceed $5,540.00/month.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by November 3rd, 2026, to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa).Applicants must currently be authorized to work in the United States on a full‑time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of theImmigration Reform and Control Act.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke‑free campus. For more information, please .

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Yura Boyce ([e-mail]).