Accommodations Administrator - Cummings School of Veterinary Medicine

Tufts University; Grafton (MA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Tufts University – Cummings School is seeking an Accommodation Administrator to lead disability access and accommodation services. You will evaluate documentation, recommend reasonable accommodations, and partner with students, faculty, staff, and university stakeholders to implement plans.

As part of the Office of Student Affairs, you will supervise academic learning and coaching services, guide student success initiatives, and develop accessibility-related training.

Qualifications

• Master's degree or higher in Higher Education, Psychology, Social Work, Counseling, Education, Disability Studies, Rehabilitation Counseling, or a related field
• 1-3 years of professional experience in higher education disability services, accessibility services, student support services, or related field
• Experience reviewing psychoeducational, neuropsychological evaluations and medical documentation for accommodations
• Knowledge of accessibility, universal design, and inclusive educational practices
• Strong communication, interpersonal, and consultation skills with diverse stakeholders
• Ability to work independently and collaboratively in a complex academic setting
• Discretion with FERPA and privacy guidelines

Responsibilities

• Oversee accommodation assessment, review documentation, and determine reasonable accommodations with essential program requirements
• Lead interactive accommodation process and coordinate implementation with students, faculty, and staff
• Manage academic learning and coaching services in collaboration with the Assistant Dean of Student Affairs
• Support retention and student success initiatives for students with disabilities and learning challenges
• Provide training and resources on disability access, accessibility, and inclusive practices
• Ensure confidentiality and compliance with FERPA, laws, and university policy
• Collaborate with offices (e.g., Office of Equal Opportunity) on complex accommodation matters
• Monitor and improve accommodation systems, workflows, and communications
• Maintain up-to-date guidance materials and student-facing information
• Participate in committees and initiatives related to student success and accessibility

Skills

Communication skills

Independent work

Project management

FERPA awareness

Diversity & inclusion

Interpersonal skills

Education

Master's degree in Higher Education / related field

Tools

Microsoft Office

Spreadsheet software

Job description

Overview

The Office of Student Affairs encourages and supports student success by providing support services, programs, and activities to enhance the student experience and to assist students in meeting the many demands of their personal and academic life. The School has approximately 115 faculty members, 400 employees, and 550 students.

Cummings School and Tufts University are committed to diversity and inclusion. We are committed to providing reasonable accommodations with regards to people with qualified disabilities, people with sincerely held religious beliefs, nursing mothers, qualified service animal requests, and immunization waivers. We provide appropriate academic accommodations to students with disabilities unless doing so would create an undue hardship, compromise the health and safety of members of the University community, fundamentally alter the nature of academic programs or eliminate a technical standard essential to the program.

What You'll Do

The Accommodation Administrator at Cummings School serves as the school's lead resource for disability access and accommodation services. Reporting to the Assistant Dean for Student Affairs, this position provides specialized expertise, consultation, and program leadership to support equitable student access across academic, research, laboratory and clinical learning environments. This position leads the interactive accommodation process, evaluates disability documentation, recommends reasonable accommodation through partnering with students, faculty, staff, and university stakeholders to implement and assess accommodation plans.

As a member of the Office of Student Affairs, this position also oversees the coordination and assessment of academic learning and coaching services to support student learning, self-advocacy, and success. The Accommodation Administrator directs continuous improvement of accommodation processes and systems, coordinates ongoing review of technical standards with academic leadership, and develops accessibility-related guidance and training. In collaboration with appropriate university offices, the position supports compliance with university policies, applicable disability laws, and accreditation standards while safeguarding confidential student information and fostering an inclusive educational environment.

This is a student facing hybrid position where the expectation of the role will be on campus 4 days per week, minimum.

• Accommodation Assessment and Implementation:
  • Receive, review, and evaluate student requests for disability-related accommodations, including medical, psychological, psychoeducational, and other disability-related documentation; consult with providers as needed, with appropriate student authorization, to clarify functional limitations and accommodation needs
  • Lead the interactive process to determine reasonable accommodations while maintaining essential academic, research, laboratory, clinical, and professional requirements
  • Develop and communicate individualized accommodation plans; coordinate implementation with students, faculty, staff, and other appropriate stakeholders
  • Proactively coordinate accommodation planning as students transition into laboratory, research, and clinical settings, collaborating with students and relevant faculty and staff to anticipate access needs and implementation requirements
  • Maintain confidential accommodation and disability-related records, ensuring appropriate access, handling, and disclosure in accordance with FERPA, applicable laws, and university policy
• Academic Learning and Student Success:
  • Manage academic learning and coaching services in collaboration with the Assistant Dean of Student Affairs
  • Provide guidance on disability-related learning needs, executive functioning, self-advocacy and academic success based on individual student success plans
  • Participate in the development and implementation of retention and student success initiatives for students with disabilities, learning challenges and other specialized support needs.
  • Oversee re-entry, return-from-leave, and transition planning for students returning from medical or personal leave
• Consultation, Training and Collaboration:
  • Provide consultation as the school's lead resource on student disability accommodations, accessibility, disability-related educational practices and learning challenges
  • Consult with faculty, staff, academic leaders, program directors, research mentors, and clinical supervisors regarding accommodation requests and implementation
  • Collaborate with stakeholders to identify solutions that support accessibility while preserving technical standards aligned with program competencies
  • Develop and deliver training, educational programs, and resources regarding disability access, accommodation implementation, accessibility, and inclusive practices
• Program Administration and Continuous Quality Improvement:
  • Manage accommodation systems, workflows, procedures, and communications to ensure timely, consistent service delivery and regularly evaluate operational practices for areas of improvement
  • Monitor service trends, identify barriers to access, and recommend improvements to enhance student access and overall program effectiveness
  • Maintain clear, current forms, guidance materials, and student-facing information
• Policy, Compliance and Accessibility:
  • Oversee the periodic review, assessment, and revision of technical standards and related accessibility practices for academic programs
  • Evaluate proposed policies, procedures, and practices through an accessibility and disability-inclusion lens
  • Promote accessibility and universal design principles across academic, research, laboratory, and clinical learning environments
  • Maintain current knowledge and support the school's compliance with applicable federal and state disability laws, university policy, and accreditation requirements
  • Collaborate with university offices, including the Office of Equal Opportunity, to address complex accommodation matters and support effective implementation of disability access practices.
• Student Affairs Team:
  • Serve as an active member of the Office of Student Affairs team, sharing office responsibilities and collaborating on student support, divisional initiatives, and major school events to advance student success, well-being, and engagement.
  • Participate in committees, working groups, and institutional initiatives related to student success and student access, accessibility, and inclusion

What We’re Looking For

Basic Requirements

Knowledge and experience typically acquired by:

• Master's Degree in Higher Education, Psychology, Social Work, Counseling, Education, Disability Studies, Rehabilitation Counseling, or a related field
• 1-3 years of professional experience in higher education disability services, accessibility services, student support services, or a related field, including responsibility for administering accommodation processes
• 1-3 years Experience reviewing and interpreting psychoeducational, neuropsychological evaluations and/or medical documentation and applying assessment findings to accommodation recommendations and student support strategies
• Knowledge of accessibility, universal design principles, and inclusive educational practices
• Must have excellent oral and written communication skills, interpersonal and consultation skills, with the ability to communicate effectively with students, faculty, staff, administrators and external providers
• Must be able work independently and collaboratively in a complex academic setting
• Strong organizational, project management, and problem-solving skills, including the ability to manage multiple priorities and adhere to deadlines
• Must have excellent computer skills, including word processing (Microsoft Office), spreadsheet management, and basic office machinery skills
• Committed to supporting and developing a diverse, equitable, inclusive and accessible academic and work environment
• Must have discretion and an awareness of FERPA and other privacy guidelines
• Integrity, professionalism, and proven record of delivering results with sensitivity and discretion
• Knowledge of relevant laws and legal precedence including ADA, FHA and Section 504 of Rehabilitation Act and the Tech Act
• Knowledge of veterinary, clinical, and/or laboratory environment
• Appreciation of the importance of animals, veterinary medicine, animal and human health, and research
• Able to work with diverse populations

Preferred Qualifications

• Doctoral degree in Higher Education, Educational Psychology, School Psychology, Counseling Psychology, Rehabilitation Counseling