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NEOMED seeks an Accommodations & Retention Coordinator to manage student accommodation requests, confidential records, and collaborative services with USASC and Testing Services. The role supports at-risk students with assessments, interventions, and progress tracking, while delivering workshops on retention and accessibility in compliance with ADA and Title IX.
The position focuses on data-driven department leadership, including reporting and accreditation support within a hybrid work
Position Type: Admin/Professional
Department: Learning Center
Full or Part Time: Full Time
Pay Grade: MN7
Join Northeast OhioMedical University's (NEOMED) Learning Center NEOMEDis a mission-driven, community-based medical university committedto educating health professionals, advancing discovery, andimproving the health of our region. We are seeking anAccommodations and Retention Coordinator who wantsto contribute to meaningful work in a collaborative academicenvironment. At our organization, we are committed to fostering a collaborativeand team-oriented environment that is essential to fulfilling ourmission. We believe every employee should feel appreciated, valued,and empowered. To maintain a supportive organizational culture, weseek individuals whose values align with our mission and who thrivein a team-based approach. We encourage individuals whose valuesalign with this collaborative approach to apply.
Starting Salary Range: $43,662– $47,610,commensurate with experience.
NEOMED is committed tosupporting your health, well-being, and long-term success—both atwork and beyond. Our comprehensive benefits package is designed tohelp you thrive.
This position manages student accommodationrequests and confidential records, coordinates communication amongstudents, faculty, staff, and the University Student AccessibilityServices Committee (USASC), and helps ensure compliance withinstitutional policies and applicable laws. The positioncollaborates with Testing Services to provide accommodated examproctoring; supports academically at-risk students throughassessments, individualized recommendations, targetedinterventions, progress monitoring, and follow-up. Conductworkshops and training related to retention support services forkey stakeholders, in addition to educating administrators, faculty,staff, and students about their responsibilities for providingaccommodations, in compliance with the ADA, and collaboration withthe Title IX staff. The coordinator also analyzes student andaccommodation data, prepares operational, accreditation, and annualreports, identifies trends and opportunities for improvement, andprovides leadership for departmental retention, progression, andassessment initiatives.
StudentAccommodation Requests: Serve as the primary coordinatorof operations related to student accommodation requests, inalignment with the office's liaison support to the USASC. Relatedresponsibilities include but aren't limited to: Facilitate meetingswith respective students who request accommodation; manage casefiles and paperwork required for monitoring these services forstudents in a confidential and yearly manner; assist with thescheduling and facilitation of USASC meetings, agendas, and notes;communicate decisions to students, faculty, and respective campusemployees to support the accommodation logistics; and collaboratewith and educate University personnel to enhance the services andpolicies associated with assisting student accommodations inaccordance with institutional policies and law.
Exam proctoring: Collaborate with the TestingServices staff to administer and proctor examinations testing foraccommodated students with an accommodation.
Retention Support Services: Collaborate withdepartmental staff and college stakeholders to facilitate retentionsupport services. Related responsibilities include but aren'tlimited to: investigate and collaborate on how software orprocesses can be maximized to identify and support academicallyat-risk students; administer and interpret academic skills andlearning assessments for students experiencing or at risk foracademic difficulty, including assessments related to executivefunctioning, study strategies, time management, metacognition, andself-regulated learning. Provide findings and recommendations toany respective learning specialist(s) to assist in identifyingareas of need, developing targeted interventions, and supportingindividualized student success plan, monitoring progress anddetermining appropriate follow-up supports.
Trainings and Workshops: Conduct workshops andtraining related to retention support services for keystakeholders, in addition to educating administrators, faculty,staff, and students about their responsibilities for providingaccommodations, in compliance with the ADA, and collaboration withthe Title IX staff.
Department Administration: Perform data entry andanalysis of student requests and approved accommodations to sharewith relevant campus stakeholders, annual reporting andaccreditation data requests. Provide leadership regarding retentionand progression initiatives to attain key annual objectives for thedepartment. Assist in preparation of operational reports andanalyses to identify progress, adverse trends, and recommendationsfor strategic and efficient approaches. Collaborating withdepartmental staff related to the development and sustainability ofan office assessment plan.
Miscellaneous Duties: Perform other duties asassigned.
Qualifications:
Preferred Qualifications:
Physical Requirements: Must be able to utilize a phone,computer and other office equipment. Ability to work flexible hoursto support all activities of the office.
NEOMED is committed to providing equal employment opportunitiesto qualified applicants without discrimination on the basis of age,color, disability, gender identity or expression, geneticinformation, national origin, race, religion, sex, sexualorientation, transgender status, status as a parent duringpregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran statusor any other category protected by applicable state or federal law.As an Equal Opportunity Employer, NEOMED also affirms itscommitment to nondiscrimination in its employment policies andpractices. In compliance with Title IX (20 U.S.C Sec. 1681 etseq.), NEOMED prohibits sex discrimination, including sexualharassment.