Accessible Media & Student Support Specialist

University of Utah; Salt Lake City (UT); Hybrid; USD 44,000 - 46,000; Full time

Job summary

The University of Utah's Center for Disability & Access seeks a Program Assistant (Accessible Media Specialist) to support students with disabilities. The role focuses on ensuring accessible course content and providing direct student support in line with federal mandates and FERPA compliance.

You will work closely with faculty to remediate content, coordinate assistive technology, and train students in using tools like JAWS, Dragon, and ZoomText. Occasional remote work may be approved.

Qualifications

• Associate’s degree plus two years related experience required
• Ability to use logic and prioritize tasks; strong computer skills including word processing, spreadsheets, and databases
• Bachelor’s degree may be preferred and helpful for the role

Responsibilities

• Meet federal mandates for accommodating students with disabilities.
• Complete media interviews with students and determine needed technology interventions.
• Coordinate services to support student success and create a welcoming environment.
• Ensure course content accessibility in Canvas and related materials.
• Advise faculty about accommodation needs for technology-based solutions.
• Manage assistive technology requests (JAWS, Dragon, ZoomText, etc.).
• Provide student training on assistive technology applications and programs.
• Oversee creation of accessible materials and exams in alternative formats.
• Maintain confidentiality of student records per FERPA.

Skills

Logic & prioritization

Computer skills

Effective communication

Interpersonal skills

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Tools

JAWS

Dragon Naturally Speaking

ZoomText

Glean

Otter

OneNote

Job description

Please see Special Instructions for more details.

Review of applications will begin October 9, 2026 with interviews following the review. No negotiation for salary. The salary is static and based on budget.

Announcement

Details

Open Date

Open Date 09/25/2026

Requisition Number

Requisition Number PRN46377B

Job Title

Job Title Program Assistant

Working Title

Working Title Accessible Media Specialist

Career Progression Track C

FLSA Code

FLSA Code Nonexempt

Patient Sensitive Job Code?

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time?

Full Time or Part Time? Full Time

Shift

Shift Day

Work Schedule Summary

Monday – Friday from 8 am – 5 pm. Some adjustment in work hours based on students’ schedules. Due to nature of tasks for direct student classroom support, this position requires job tasks completed in office. Occasional remote work may be approved by the supervisor.

VP Area

VP Area President

Department

Department 00317 - Disability Services

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range 21.63 per hour

Close Date

Close Date 12/25/2026

Priority Review Date (Note - Posting may close at any time)

Priority Review Date (Note - Posting may close at any time) 10/08/2026

Job Summary

The Center for Disability & Access provides access for students with disabilities at the University of Utah. The CDA empowers students with disabilities to accomplish their educational goals by facilitating access and promoting a welcoming environment.

This position provides direct student support as well as providing support to ensure accessible course content.

Responsibilities

Responsible for providing University of Utah support by meeting federal mandates regarding accommodating students with disabilities.

• Complete media interviews with students who are Blind, low vision, deaf, hard of hearing, or students with related print and auditory disabilities and determine the technology interventions needed
• Facilitate student success a support a welcoming environment by coordinating services for students with disabilities
• Provide program support to ensure course content is accessible to students with disabilities this includes monitoring course content, assignments, supplemental materials, reviewing Canvas content
• Advises faculty about students with technology based accommodation needs
• Uses third party applications to manage assistive technology, captioning, alternative text and other technology based-accommodation requests for students registered with the Center for Disability & Access.
• Consults with faculty to remediate existing course content, which may include providing accommodations for individuals with mobility, hearing, visual, or learning impairments
• Train students on assistive technology applications and programs used on campus
• Oversee creation and organize production of accessible materials
• Provide support to students technology programs including JAWS , Dragon Naturally Speaking, ZoomText, Glean, Otter, One Note, etc.
• Communicate frequently with students to ensure understanding of the course accommodations, schedules, and program services
• Provides classroom assistance for students with disabilities to access course content including and/or acting as a reader, scribe, assistant to reach for materials, conduct classroom assignments at the direction of the student (lab experiments, group assignments, etc.)
• Support exam accommodations for students by preparing exams, producing exam content in alternative format (text, speech, print, audio), and proctor examinations
• Adhere to regulations under the Americans with Disabilities Act
• Maintain confidentiality of student records, grades, and materials used in coursework in compliance with the Family Educational Rights and Privacy Act ( FERPA ).
• Participate in professional development activities to continually improve current knowledge and skills related to accommodation services.
• Respond to staff or student concerns and provide assistance or escalate to a supervisor as needed
• Perform other duties as assigned

Minimum Qualifications

Associate’s degree in a related field, or equivalency (one year of education can be substituted for two years of related work experience), plus two years of related experience required; ability to use logic and reasoning to prioritize tasks; computer skills including word processing, spreadsheet software, and/or database software preferred; demonstrated human relation and effective communication skills also required.

Bachelor’s degree in a related field may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Minimum 2 years of experience working with individuals with disabilities

Type

Special Instructions Summary

Review of applications will begin October 9, 2026 with interviews following the review. No negotiation for salary. The salary is static and based on budget.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.


This position may require the successful completion of a criminal background check and/or drug screen.


The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.


Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.


Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.


To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .




Online reports may be submitted at https://oeo.utah.edu


https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.


As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Required fields are indicated with an asterisk (*).

• * Do you have a related Associate's degree or equivalency? (1 years related work experience may be substituted for 1 year of education)
  • Yes
  • No
• * How many years of related experience do you have? (related experience includes assisting with program planning & implementation, compiling & organizing data, dissemination of information, creation & distribution of program materials, etc.)
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 4 years
  • 4 years or more, but less than 6 years
  • 6 years or more
• * Please indicate your skill level in the use of Microsoft Excel:
  • Basic
  • Intermediate
  • Advanced

Required Documents

Resume

Cover Letter

List of References

Optional Documents

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: [phone] By Email: [e-mail]