Access to Achievement Coordinator

Pitt Community College; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Pitt Community College seeks a full-time Access to Achievement Coordinator to lead the program supporting students with IDD and learning challenges, building intra-college supports and partnerships. You will guide students, collaborate with families, and coordinate with departments to ensure successful outcomes.

The role focuses on program operations, outreach, and data reporting, with everyday engagement between students, faculty, and community partners.

Qualifications

• Master's degree in human services, social work, special education, rehabilitation counseling, psychology, or related field.
• Two years of experience with individuals with IDD or similar disabilities.
• Experience with person-centered planning, case management, transition or employment services.

Responsibilities

• Serve as the primary contact for students and guide them through enrollment and service access.
• Develop person-centered plans and track outcomes for NCCCS reporting.
• Coordinate outreach with school districts, employers, and community agencies.
• Oversee day-to-day program operations and supervise support staff.
• Maintain program budgets and participate in professional development.

Skills

Person-centered planning

Disability services

Communication

Team leadership

FERPA compliance

Education

Master's degree in human services or related field

Tools

Microsoft Office

Google Workspace

Job description

The Access to Achievement Coordinator is a full-time, student services-based position dedicated to students with intellectual and developmental disabilities (IDD) and similar disabilities or learning challenges. The coordinator leads the Access to Achievement program at Pitt Community College and builds an intra-college support system to ensure student success. The position oversees day-to-day program operations, works directly with students and families, and builds partnerships with employers, community agencies, and Vocational Rehabilitation to prepare students for employment.

Student Services and Planning

1. Serve as the primary contact for students.

2. Interview students and/or parents to establish interests and goals.

3. Present options based on student interests using written materials, tours, and meetings with program and department heads. Options may include College and Career Readiness, Continuing Education, and Curriculum programs. Assist with developing career pathways as needed.

4. Develop a person-centered plan and complete the required documentation of the plan

5. Guide students through the application process, if necessary, and refer them to the enrollment manager or Student Services.

6. Refer students to other services as appropriate, such as Career Counseling, Accessibility Services, Human Resources Development, Tutoring, and Mental Health Services.

7. Schedule bi-weekly follow-up and check-ins with all students for the entirety of their enrollment in college courses.

8. Follow up with instructors regularly regarding student progress.

9. Inform students of campus events, opportunities, and activities, and personally invite them to participate. 10. Partner students with peer mentors, if desired by the student and/or parent.

11. Advocate for the inclusion of students in all aspects of college and campus life.

Outreach and Partnerships

12. Conduct local marketing and outreach to area school districts, employers, and community agencies, as determined by the college.

13. Recruit students.

14. Collaborate with workforce development staff, community agencies, and local employers to help students pursue employment, including internships and apprenticeships.

Program Management and Reporting

15. Oversee day-to-day program operations and supervise the Access to Achievement Administrative Support.

16. Track student outcomes as required for NCCCS reporting and as determined locally.

17. Create and submit quarterly narrative reports to NCCCS and enter data in ServiceNow as outlined in program requirements.

18. Continue to track and follow up with students for six months after they leave college services or programs.

19. Organize and coordinate implementation team efforts.

20. Assist with program budget planning and maintain documentation of expenses.

21. Participate in all professional development and other meetings required by NCCCS.

22. Perform other related duties as assigned

Required Knowledge, Skills & Abilities

Understanding of person-centered planning, self-determination, and inclusive education. Knowledge of disability services, accommodations, and employment supports for individuals with IDD. Ability to communicate clearly and respectfully with students, families, faculty, employers, and community partners. Ability to explain information in plain language and adapt materials for different learning needs. Ability to maintain confidentiality of student records, in line with FERPA. Ability to manage multiple priorities, work independently, and lead a team.

Our Values:

At Pitt Community College, our culture is built on excellence, collaboration, innovation, accountability and a student-centered focus. We expect our employees to embrace the following cultural statements:

• Every role contributes to student success.
• We treat one another with respect and work together as one team.
• We embrace creativity, adaptability, and new ideas to stay relevant.
• We act with integrity, accountability, and responsible stewardship.
• We put students first, designing programs and services that help them thrive in college, career and life.

Minimum Qualifications

Master's degree in human services, social work, special education, rehabilitation counseling, psychology, or related field. At least two years of experience working directly with individuals with intellectual and developmental disabilities (IDD) or similar learning disabilities. Experience with person-centered planning, case management, transition services, or employment services. Experience building partnerships with community agencies, schools, or employers. Strong organizational, communication, and record-keeping skills, including data tracking and reporting. Proficiency with Microsoft Office or Google Workspace and comfort learning new software.

Preferred Qualifications

Experience in a community college or other higher education setting. Experience with Vocational Rehabilitation, supported employment, or work-based learning programs. Familiarity with community agencies, school districts, and employers in Pitt County and eastern North Carolina. Supervisory or program coordination experience.

Supplemental Information

Work Environment:

Work is performed in a variety of settings, including office spaces, classrooms, meeting rooms, and other campus or community locations. The position involves regular interaction with students, faculty, staff, and community partners through in-person, virtual, telephone, and written communication. Occasional travel between campus locations and community sites may be required. Work may include participation in evening, or special events as needed to support program activities.

Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position: This position requires the ability to perform essential job functions in a dynamic educational environment. Duties include the use of computers and other standard office technologies; communication with students, employees, and community partners using a variety of methods; and accessing campus and community locations to provide services and support program activities. The position may involve moving, transporting, or arranging for the transport of program materials and equipment. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

Required Annual Training:

FERPA Compliance, Title IX Compliance, PCI Compliance, Bloodborne Pathogens at Work, Introduction to Cybersecurity, HIPPA Rules & Compliance

Normal Working Hours:

Standard schedule, Monday through Thursday 8:00 am to 5:15 pm, Friday from 8:00 am to 3:00 pm unless summer or holiday hours are instituted.