Access Supervisor

Integrated Services for Behavioral Health; United States; On-site; USD 6,117,000 - 7,918,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with Employer Match

Employee Assistance Program (EAP)

Paid time off

Job summary

Integrated Services for Behavioral Health in Ohio seeks an Access Supervisor to oversee referral coordination, staff development, and policy adherence. The role emphasizes HIPAA compliance, strong communication, and collaboration with partners to achieve community health goals.

Requirements include a high school diploma or GED, a BS in social work or counseling, an MSW or MHC, and an active LISW or LPCC license in Ohio, with at least 3 years in healthcare or behavioral health.

Qualifications

• High school diploma or GED required
• Bachelor's degree in social work or clinical counseling required
• Master's degree in social work or clinical counseling required
• Active LISW or LPCC license in Ohio required
• 3 years of experience in healthcare/behavioral health required

Responsibilities

• Monitor timeliness, accuracy and follow up of referral specialists
• Ensure quality and timeliness in written and verbal communication with clients and community partners
• Lead performance management, recruitment, onboarding and team development
• Provide routine support to employees through conferences and problem analysis
• Lead agency-wide collaboration and innovation to support outcomes
• Oversee implementation of organizational policies and procedures
• Participate in outreach activities and HIPAA compliance
• Utilize databases and EHR systems for client documentation

Skills

Communication skills

HIPAA compliance

EHR experience

Data analysis

Time management

Team leadership

Education

High school diploma or GED

Bachelor's degree in social work or clinical counseling

Master's degree in social work or clinical counseling

LISW or LPCC license in Ohio

Tools

Databases

Spreadsheets

Office software (Internet-based)

Job description

We are seeking an Access Supervisor for the southeastern Ohio Integrated Services for Behavioral Health. ISBH is a community minded, forward thinking behavioral health organization helping people along the road to health and well being. We meet people in their homes and communities and help connect them to the resources they need. We serve southeastern and central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The salary for this position is 6117473 to 7917595 annually based on experience.

Essential Functions

• Monitors timeliness, accuracy and follow up of referral specialist
• Ensures quality and timeliness in written and verbal communication with clients and community partners
• Responsible for performance management recruitment onboarding and team development including but not limited to implementing progressive discipline when necessary
• Provides routine support and assistance to employees through individual and group conferences, assistance in analyzing problems and in improving their support and helping skills
• Leads agency wide collaboration and innovation to support desired outcomes
• Responsible for implementation and oversight of organizational policies procedures and or processes
• Participates in outreach activities such as follow up or reminder calls as necessary
• Maintain compliance with HIPAA mandated reporting requirements and professional ethical guidelines
• Utilizes databases and Electronic Health Record systems for accurate client documentation
• Travel within designated service areas as needed
• All other duties as assigned

Minimum Requirements

• Education Licensure: A high school degree or GED equivalent is required
• A bachelor's degree in social work or clinical counseling is required
• A master's degree in social work or clinical counseling is required
• An active licensed independent social worker (LISW) or licensed professional clinical counselor (LPCC) in the state of Ohio is required

Experience

• 3 years of experience working in the healthcare behavioral health or a related field is required
• 3 years of experience working in a medical referral position and or nonprofit administrative management environment is preferred
• Prior supervisory experience preferred

Knowledge, Skills and Abilities

• Advanced communication skills both oral and written is required
• Ability to use appropriate databases spreadsheets and other software is required
• Ability to operate in an Internet based automated office environment is required
• Advanced organizational skills are required
• Ability to bill Medicaid without restrictions is required
• Access to reliable transportation is required
• A valid drivers license and the ability to operate a motor vehicle is required
• An appropriate level of auto insurance coverage is required
• Ability to manage deadlines within a fast paced high volume environment is required

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer is required
• Must be able to lift up to 15 pounds at times is required
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Benefits

Enjoy a great work environment with an excellent salary generous paid time off and a strong benefits package Benefits include MedicalDentalVisionShort term DisabilityLong term Disability401K w Employer MatchEmployee Assistance Program EAP provides support and resources to help you and your family with a range of issues

To learn more about our organization httpsISBHorg

OUR MISSION

Delivering exceptional care through connection

OUR VALUES

Dignity We meet people where they are on their journey with respect and hope Collaboration We listen to understand and ask how we can best support the people and communities we serve Wellbeing We celebrate one anothers strengths and we support one another in being well Excellence We demand high quality care for those we serve and are a leader in how we care for one another as a team Innovation We deeply value a range of perspectives and experiences knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position It is not to be construed as an exhaustive list of duties performed by the individuals in this role nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision Were an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status