Access Specialist I- Main Campus- Full Time

Dayton Children's Hospital; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading children's hospital as an Access Specialist I. This full-time role involves managing patient access, ensuring financial outcomes, and providing excellent customer service. You'll handle appointment scheduling, insurance verification, and maintain patient relations in a dynamic healthcare environment.

Qualifications

• Customer service experience preferred.
• Registration experience preferred.

Responsibilities

• Appointment scheduling and registration.
• Insurance verification and payment collection.
• Maintaining patient relations and customer satisfaction.

Skills

Customer service

Education

High school diploma or GED

Job description

Access Specialist I - Main Campus - Full Time

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Job Details

Patient Access Representatives provide customer-service coverage and are responsible for successful financial outcomes of all patient services. Under the supervision of the Patient Access Manager, duties include appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial health.

Facility

Dayton Children's - Main Campus

Department

Patient Access - Main Campus

Schedule

Full time

Hours

40 hours/week

Shift Details

• Monday-Friday, 9am-5:30pm
• Every 10th Saturday rotation
• No holidays

Qualifications

• High school diploma or GED (Required)
• Customer service experience (Preferred)
• Registration experience (Preferred)

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industry

Hospitals and Health Care