Access Services Associate, Library (Temporary, Part-Time)

University of Mississippi Medical Center; Union (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

The University of Mississippi Medical Center is looking for a part-time Access Services Associate to support its library operations. Key duties include providing customer service, assisting with Interlibrary Loan requests, and promoting service excellence. Ideal candidates should possess a High School Diploma and experience with Microsoft Office. This temporary role requires a commitment to equitable access to resources and will involve up to 18 hours of work per week, with possible additional hours during peak periods.

Qualifications

• Experience with data management systems.
• High School Diploma or equivalent required.
• Some college-level coursework preferred.

Responsibilities

• Provide customer service at the Library Services Desk.
• Assist in processing Interlibrary Loan requests.
• Promote service excellence and maintain a welcoming environment.

Skills

Customer service

Communication

Teamwork

Data management

Education

High School Diploma or GED/equivalent

Tools

Microsoft Office Suite

Job description

Careers at the University of Massachusetts Lowell

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Access Services Associate, Library (Temporary, Part-Time)

Access Services Associate, Library (Temporary, Part-Time)

Apply now Job no: 527545
Position type: Staff Part Time
Benefit Status: Non-Benefited – Non-Union
Campus: UMass Lowell
Department: Library
Salary: $21/hour
Applications Open: Jun 12 2025
Applications Close: Open until filled

General Summary of Position:

The Part-time Access Services Associate will contribute to the operation of UML University Library and the Access Services department by participating in: Interlibrary Loan, student employee supervision, circulation desk functions, customer service, stacks maintenance, and other projects as assigned. This position will be scheduled for up to 18 hours a week; opening or closing shifts are preferred. Schedule is created each semester (so Summer schedule may be different than Fall semester schedule) and will be discussed in interview. Occasional additional hours, especially during final exams, may be required. In addition, the following federal holidays may be required: Labor Day, Indigenous People's Day, Veteran's Day, President's Day, Patriot's Day.

Reporting to the Access Services Department, the candidate will perform the following job duties:

1. Provide and model customer service at the Library Services Desk. Facilitate the use of library materials by registering and maintaining patron accounts, assisting with Course Reserves, and participating in the training and supervision of student employees.

2. Assist in the processing of Interlibrary Loan requests, retrieve and scan or ship materials as requested through RAPID and ILLiad, and receive and process incoming materials for use. Obtain copyright materials exceeding fair use guidelines using Reprintsdesk software or OCLC’s IFM payment system.

3. Promote the University’s commitment to service excellence by: Building effective partnerships with co-workers throughout the University by freely sharing appropriate information and providing assistance when needed. Communicating with other UML offices such as UCAPS and Campus Security. Ensuring optimal service to all internal and external partners in response to all requests for service and information. Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, and roles.

4. Other duties as assigned by Access Services Coordinator, Access Services Manager/Librarian, or Head of Access Services.

We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information, resources, and services to a diverse and engaged community.

Minimum Qualifications:

• High School Diploma or GED/equivalent

• Demonstrated experience with computer software such as Microsoft Office Suite and data management systems

Preferred Qualifications:

• Some college-level coursework

• Experience in library environment desirable

Special Instructions to Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.

This is a part-time, temporary, non-unit, non-benefited position.

Please include a resume with your application. Names and contact information of three references will be required during the application process. Submission of a cover letter is optional but preferred.

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The University of Massachusetts Lowell welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

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