Access Services Associate II

Centrastate Healthcare System; Freehold, Boise (NJ, ID); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated individual to join their team as a patient registrar. This role involves registering and scheduling patients, ensuring compliance with regulations, and providing essential clerical support to clinical staff. The ideal candidate will possess strong customer service skills and knowledge of medical terminology, contributing to a warm and welcoming environment for patients. The organization values work/life balance and offers numerous opportunities for professional growth and development. Join a committed team making a difference in community health and wellness.

Benefits

Highly competitive compensation

Excellent benefits package

403(b) retirement plan with company match

401(a) retirement plan with employer contribution

Life Insurance

Tuition Reimbursement Program

Growth Opportunity

Continuing Education / Onsite Training

Warm company culture

Concierge Services with Work & Family Benefits

Qualifications

• High School Diploma required; hospital experience in scheduling preferred.
• Strong customer service and organizational skills are essential.

Responsibilities

• Register and schedule patients in compliance with regulations.
• Monitor patient check-in and provide clerical support to staff.
• Review insurance obligations and secure necessary documents.

Skills

Customer Service Skills

Knowledge of Medical Terminology

Organizational Skills

Multi-tasking Ability

Education

High School Diploma or Equivalent

Job description

Overview

Registers and schedules patients according to established procedures. Pre-screens patients to determine accurate financial responsibilities. Secures all legal consents and insurance information and obtains pre-certification authorization as appropriate.

Flexibility required to work Mon-Fri and have the flexibility to work in different locations like Freehold, Marlboro, East Windsor, Manalapan, Monroe, or Jackson.

Responsibilities

• Registers, schedules and verifies each account in hospital registration system following all departmental procedures to ensure compliance with state and federal regulations.
• Monitor Patient Check-in and advise clinical staff accordingly.
• Schedule patients according to established procedures.
• Review insurance verification/obligations with patient.
• Secure all legal consents and insurance information.
• Provide clerical support to clinical staff.
• Answer incoming Department calls.
• Contact Physician offices to obtain necessary documents.

Qualifications

Education:

High School Diploma or Equivalent required.

Work Experience:

Previous hospital experience in scheduling, registration or billing preferred.

Required Knowledge and Skills:

Knowledge of medical terminology and strong customer service skills. Must be highly organized and capable of multi-tasking.

About Us

CentraState Healthcare System, a partner of Atlantic Health System, is a fully accredited, not-for-profit, community-based health system that provides comprehensive health services in the central New Jersey region. In addition to offering a full range of leading-edge diagnostic and treatment options, CentraState serves as a valuable health partner focused on the latest ways to prevent disease, promote healthy behaviors, and help people of all ages live life well. Based in Freehold, CentraState is comprised of a 284-bed acute-care hospital, a vibrant health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions offering primary care and specialty physician practices, along with access to outpatient services, such as lab and physical therapy. The system also offers a family medicine residency and geriatric fellowship training program in affiliation with Rutgers Robert Wood Johnson Medical School. Among its many honors and accreditations, CentraState is one of less than two percent of hospitals nationwide to earn Magnet designation for nursing excellence four times and was designated a Great Place to Work-Certified Company by Great Place to Work for the fourth consecutive year.

When you bring your talent to CentraState, you are joining a trailblazing healthcare facility, committed to providing high-quality, patient-focused care. Join us in making incredible strides in health care, and making a difference in our community. We believe in enriching the lives of our employees through work/life balance initiatives, tuition assistance, career advancement opportunities and much more.

Find out why our employees love their jobs and being part of the CentraState family!

What We Offer:

• Highly competitive compensation
• Excellent benefits package and rewards program
• 403(b) retirement plan with company match
• 401(a) retirement plan with employer contribution
• Life Insurance
• Tuition Reimbursement Program
• Growth Opportunity and Workforce Development Initiatives
• Continuing Education / Onsite Training
• A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
• Concierge Services with Work & Family Benefits
• Magnet recognized healthcare facility