Access & Reimbursement Manager (New Orleans, LA)

Travere Therapeutics; Louisiana; Remote; USD 158,000 - 205,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming the lives of patients with rare diseases. As an Access & Reimbursement Manager, you'll be pivotal in navigating the complexities of patient access and reimbursement for innovative therapies. This role offers the chance to work collaboratively with healthcare providers and internal teams, ensuring patients receive the support they need. If you're passionate about making a difference and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Health Insurance

Retirement Plans with Employer Match

Generous Paid Time Off

Wellness Programs

Life Insurance

Disability Insurance

Qualifications

• 5+ years in pharmaceutical/health industry with Hubs, payers, or HCPs.
• 3+ years in reimbursement/access/case management.

Responsibilities

• Serve as the key contact for patient access and reimbursement support.
• Identify and resolve complex patient access issues.

Skills

Patient Access Management

Reimbursement Processes

Communication Skills

Relationship Building

Problem Solving

Education

Bachelor's Degree in a Related Field

Tools

CRM Software

Job description

Department:

104075 Global Market Access & HEOR

Location:

Louisiana - Remote

Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.

At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients. Our work is rewarding—both professionally and personally—because we are making a difference. We are passionate about what we do.

We are seeking talented individuals who will thrive in our collaborative, diverse, fast-paced environment and share our mission—to identify, develop, and deliver life-changing therapies to people living with rare disease. We stick to our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to innovation and hope for the rare disease community.

At Travere Therapeutics, we are in rare for life. We continue to forge new paths toward our goal of elevating science and service for rare patients.

Position Summary:
The Access & Reimbursement Manager (ARM) will be a subject matter expert on access & reimbursement for FILSPARI (Sparsentan), working remotely within their assigned geography to provide education and case-specific support to internal and external stakeholders, including healthcare providers (HCPs) and sales force within their region. The ARM must have extensive expertise in navigating insurance and access barriers and will be a highly collaborative individual who proactively manages multiple priorities in a fast-paced environment, such as fielding daily questions from the sales team, working with Hub, specialty pharmacy partners, and office contacts to facilitate patient reimbursement, and accurately updating daily reports.

Responsibilities

Proactive Office Support Throughout FILSPARI Onboarding Process:

• Serve as the key contact responsible for patient access and reimbursement support in the assigned geography.
• Develop expertise in the FILSPARI onboarding process, from Patient Start Form (PSF) submission through REMS enrollment to reimbursement.
• Guide offices through the onboarding process, including PSF completion, enrollment in REMS, prior authorization, appeals, and medical policy steps.
• Monitor cases as they progress through onboarding.

Escalated Support for Specific Cases

• Identify and resolve complex patient access issues by collaborating with Hub, HCP offices, and the field team.
• Assist with missing information on PSFs or REMS forms, coordinating with relevant partners.
• Help resolve access issues related to prior authorization, appeals, denials, and medical necessity letters.
• Partner with reimbursement stakeholders to communicate challenges and solutions.

Sales Force Communication / Partnership

• Provide updates on case statuses, leveraging reimbursement stakeholder networks.
• Educate sales force on reimbursement complexities, including specific payor requirements.
• Log interactions and updates in the designated platform, leading weekly case status meetings.
• Coordinate with stakeholders to ensure smooth case progression.

Proactive Trend Identification and Key Account Education

• Act as the SME for regional access landscape and anticipate healthcare changes.
• Identify barriers to reimbursement and develop quarterly strategies.
• Collaborate on HCP education initiatives and monitor payer trends to inform internal and external education.

Education/Experience Requirements:

• Bachelor's degree in a related field or equivalent experience.
• 5+ years in pharmaceutical/health industry with Hubs, payers, or HCPs.
• 3+ years in reimbursement/access/case management.
• Preferred: experience in specialty pharma, nephrology, rare diseases, REMS.

Additional Skills/Experience:

• Embodies core values of Courage, Community, Patient Focus, and Teamwork.
• Experience managing access for new-to-market medications.
• Prior account management or complex account experience.
• Knowledge of specialty pharmacy products and networks.
• Strong relationship-building skills with HCPs, office staff, and internal teams.
• Understanding of insurance reimbursement, including government payers.
• Ability to educate virtually and resolve issues effectively.
• Proficient in basic computer skills, organized, and capable of multitasking.
• Excellent communication and collaboration skills.
• Field-based role; residence in or near the territory required.
• Willingness to travel up to 35%.

Total Rewards Offerings:
Travere offers comprehensive total rewards demonstrating our commitment to diversity, equity, and performance-based pay.

Benefits: Our benefits include health, financial, work-life, wellness programs, life insurance, disability, retirement plans with employer match, and generous paid time off.

Compensation: Our package includes base pay, short-term incentives, and long-term incentives (company stock), recognizing and rewarding employees.

Target Base Pay Range:

$158,000.00 - $205,000.00

*This information is current as of this posting and may change. Actual pay depends on experience, education, skills, and location.

Travere will accept applications until a candidate is selected.

Travere is an EE0/AA/Veteran/Disability employer. For accommodations, contact [e-mail].