Access & Reimbursement Manager

Syneos Health; Philadelphia (Philadelphia County); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid time off

Job summary

Syneos Health in Philadelphia, PA, seeks an Access & Reimbursement Manager (ARM), a remote/field-based expert to educate accounts on reimbursement and coverage to ensure patient access. You will analyze payer issues, coordinate with hubs and field teams, and support patient access initiatives across the region.

The role requires a Bachelor's Degree or 4+ years in related fields and at least 3 years in reimbursement, with travel to accounts as needed.

Qualifications

• Bachelor’s Degree or 4+ years professional sales, healthcare, scientific, marketing or military experience.
• Minimum three years’ experience in public or private third party reimbursement arenas.
• Pulmonary Arterial Hypertension or cardiology/pulmonology experience preferred.
• Experience with hubs and payer issues (billing, coding, appeals).
• Knowledge of commercial payers, Medicare, and Medicaid in the region.

Responsibilities

• Analyze access/reimbursement issues and determine solutions.
• Educate HCP offices on product access and reimbursement processes.
• Provide reimbursement education to field teams and accounts.
• Coordinate with hubs on patient access and enrollment.
• Advise on payer coverage and changes impacting patient access.
• Travel locally/nationally to assigned healthcare accounts.

Skills

Reimbursement expertise

Public/private reimbursement

Hub coordination familiarity

Cross-functional collaboration

Communication skills

Travel readiness

Education

Bachelor’s Degree

Job description

Updated: September 15, 2026
Location: Philadelphia, PA, United States
Job ID:18368

The Access & Reimbursement Manager (ARM) will operate as the subject-matter expert on reimbursement, access, and coverage issues affecting the client’s products. The ARM role is a remote/field-based role that proactively provides in person (or virtual if required) approved education to defined accounts within a given territory on matters related to reimbursement, access and coverage to facilitate appropriate patient access. The ARM will analyze reimbursement and access issues and act as the local access and reimbursement resource for other field force personnel and region management, as permitted by policy. Where appropriate, the ARM will coordinate with the hub concerning individual patient cases including patient access and coverage assistance, hub enrollment and overall coordination. The ARM will need to collaborate cross functionally with Field Sales, Marketing, Market Access, Public Affairs, State and Government Affairs, Trade and Specialty Pharmacy Accounts while abiding by all corporate and industry policy and procedures.

Access & Reimbursement Managers manage daily activities that support appropriate patient access to our client's products and work as a liaison to other patient support programs offered by our client. Activities include, but are not limited to:

• Analyze access/reimbursement issues
• Provide product access/reimbursement education to HCP offices
• Provide access/reimbursement education to field teams upon approved direction.
• Coordinate on access/reimbursement issues with third parties including hubs
• Provide education and support on Specialty Pharmacy issues for pharmacy benefit products
• Provide information to HCP on how the products are covered under the benefit design (Commercial, Medicare Part D, Medicaid)
• Answer questions about coverage, ICD-10 codes of product, including patient-specific access questions
• Educate and update HCPs on key private and public payer coverage and changes that impact product access for patients
• Support patient access to the product by providing subject matter expertise on payer coverage issues impacting product access in a manner that complies with policies, processes and standard operating procedures
• Educate HCP offices on the product hub program including, e.g., patient support offerings, financial assistance and hub educational resources
• Demonstrate knowledge of and communicate information about access resources and payer processes/policies
• Attend National and Regional Meetings

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:

• Bachelor’s Degree or 4+ years professional sales, healthcare, scientific, marketing or military experience
• Minimum three years’ experience in public or private third party reimbursement arena or pharmaceutical industry in managed care, patient services, or clinical support.
• Pulmonary Arterial Hypertension experience preferred. Cardiology, Pulmonology and/or orphan drug experience preferred.
• Proven experience with hubs, in-depth knowledge on issues related to billing, coding, appeals across provider types
• Experience with commercial payers, Medicare plans and state Medicaid in geographic region
• Exhibit competent understanding of hub and patient support activities
• Communicate clearly and effectively – written and verbal
• Local and national travel required for this position
• Ability to operate as a “team player” in collaborating with multiple sales representatives, sales leadership, and internal colleagues appropriately to reach common goals
• Ability to travel and possess a valid driver’s license to drive to assigned healthcare accounts, unless otherwise specified
• Must live within territory or within territory boundaries.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace.

Why Syneos Health?

Our ability to collaborate and problem-solve makes a difference in patients"?\/? lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.