Access Optimization Analyst

Ardent Health Services; Albuquerque (NM); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Health benefits

Wellness resources

Job summary

Ardent Health Services is seeking a day-shift, full-time Provider Access & Referrals Access Optimization Analyst to improve patient access and scheduling efficiency across our clinics. You will review information, maintain templates, and participate in process improvements while partnering with clinic managers to ensure accurate routing and optimal provider utilization.

Required is an associate degree or equivalent experience with at least 2 years in a health care clinic setting; a Bachelor's

Qualifications

• Associate degree or equivalent experience.
• Minimum of 2 years in a health care clinic setting.
• Bachelor's degree preferred.
• Proficient in Epic Cadence and Ambulatory Modules (InBasket), Microsoft Office.

Responsibilities

• Review, analyze, and evaluate information related to Access Optimization.
• Maintain and audit providers' templates, schedules, and message management.
• Participate in process improvement initiatives with innovative ideas.
• Partner with clinic managers to ensure optimal patient access and provider utilization.
• Train new Managers, Supervisors, and Lead CSC on Access Optimization initiatives.

Skills

Communication skills

Leadership

Problem-solving

Analytical skills

Time management

Cross-functional

Train and present

Education

Associate degree or equivalent

Bachelor's degree (preferred)

Tools

Epic Cadence

Ambulatory Modules

Microsoft Office

Visio

Word

Excel

Outlook

PowerPoint

Job description

Overview

Join our team as a day-shift, full-time, Provider Access & Referrals Access Optimization Analyst.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.


• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.


• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.

Responsibilities

• Reporting to the Process Improvement Manager, the Access Optimization Analyst reviews, analyzes, and evaluates information related to Access Optimization.


• The position includes maintenance and auditing of providers' templates, schedules, scheduling instructions, message management, and TNAA Dashboard.


• Participation in process improvement initiatives by providing innovative ideas and solutions.


• Partners with clinic managers and staff throughout the organization to ensure optimal patient access, provider schedule utilization, and message routing accuracy.


• Trains new Managers, Supervisors, and Lead CSC on Access Optimization initiatives.

Qualifications

Job Requirements:

• Associate degree in a related field or equivalent experience.


• Minimum of 2 years of experience working in a health care clinic setting.

Preferred Job Requirements:

• Bachelor's degree.


• Proficient in the use of Epic Cadence and Ambulatory Modules (InBasket), Microsoft Office (Visio, Word, Excel, Outlook, and PowerPoint)


• Decision-making ability that shows good judgment and understanding of the big picture.


• Ability to engage a cross-functional team towards the desired outcome.


• Excellent written and verbal communication skills.


• Leadership, problem-solving, and analytical skills.


• Time management skills and self-discipline.


• Ability to train and present information to end users.