Access Management Representative - STC Admitting - Day Shift - Full Time

Sharp; Vista (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Sharp HealthCare's STCMC Tri-City Medical Center in Vista, CA seeks an Access Management Representative for the Day shift. You will interview patients or representatives, collect demographics, and verify insurance information for registration.

The role involves handling cash payments, confirming eligibility, obtaining pre-authorizations, and ensuring accurate data entry. A HS diploma and 1 year data-entry and customer-service experience are required.

Qualifications

• HS Diploma or Equivalent.
• 1 Year computer data entry experience, required.
• 1 Year customer service experience working with patients or customers, required.
• 1 Year healthcare insurance verification, preferred.

Responsibilities

• Interviews patient or patients' representative to obtain necessary personal, financial, and demographic information.
• Prepares patient record and inputs into computer.
• Obtains and verifies insurance coverage.
• Completes and obtains signatures on required forms.
• Collects co-payments, deductibles, and other cash payments as needed.
• Balances daily payment sheets.
• Routes patient demographics to pertinent departments.
• Verifies insurance eligibility and benefits; obtains pre-authorizations from third-party payers as required.
• Verifies medical necessity in accordance with CMS standards and communicates coverage information to the patient.
• Notifies patient of any deposits/deductibles needed prior to registration.

Job description

Access Management Representative - STC Admitting - Day Shift - Full Time### Access Management Representative - STC Admitting - Day Shift - Full TimeApply: STCMC Tri-City Medical Center Main Campus - 4002 Vista Way: Full time: Posted Today: End Date: November 2, 2026 (5 days left to apply): JR210121**Hours:****Shift Start Time:**8:30 AM**Shift End Time:**4:30 PM**AWS Hours Requirement:**8/40 - 8 Hour Shift**Additional Shift Information:**5am to 1:30 pm or 9:30 am to 7 pm**Weekend Requirements:**Every Other**On-Call Required:**No**Hourly Pay Range (Minimum - Midpoint - Maximum):**$25.000 - $25.150 - $29.760This position is covered by a Collective Bargaining Agreement (CBA) with SEIU.This position was originally posted to ratified SEIU members from 10/14/26 – 10/22/26. The position is now available to be filled by internal candidates that are not members of the ratified Bargaining Unit or External candidates to Sharp.**What You Will Do** Interviews patient or patients' representative to obtain necessary personal, financial, and demographic information. Prepares patient record and inputs into computer. Obtains and verifies insurance coverage. Completes and obtains signatures on required forms. Collects co-payments, deductibles, and other cash payments as needed. Balances daily payment sheets. Routes patient demographics to pertinent departments. Demonstrates extraordinary commitment to excellence by adhering to department excellence criteria. **Required Qualifications*** H.S. Diploma or Equivalent* 1 Year computer data entry experience, required.* 1 Year customer service experience working with patients or customers, required.**Preferred Qualifications*** 1 Year healthcare insurance verification, preferred.**Essential Functions*** The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. Maintains a safe, clean working environment, including unit based safety and infection control requirements. Maintains excellent interpersonal skills in dealing with co-workers, TCMC staff, patients, physicians, and the public. Interviews patient or representative and enters complete information into the computer. Obtains all pertinent signatures, insurance information, and financial data to protect the hospital’s financial reimbursement. Performs special assigned duties to meet the needs of the department. Assumes cashiering responsibilities after hours and weekends. Verifies insurance eligibility and benefits within a time-frame determined by TCMC and obtains pre-authorizations from third-party payers in accordance with payer requirements. Verifies medical necessity in accordance with Centers for Medicare and Medicaid Services (CMS) standards and communicates relevant coverage/eligibility information to the patient. Verifies insurance eligibility, benefits, and authorization. Notifies patient of any deposits/deductibles needed prior to registration. Obtains estimates for procedure cost upon patients request. Assures that the patient is appropriate to withstand routine registration procedures; is escorted to the proper service area; and has had their questions and concerns answered.**Knowledge, Skills, and Abilities*** Knowledge of medical terminology, preferred. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected classSharp HealthCare is a not-for-profit health care system based in San Diego, California, with four acute care hospitals, three specialty hospitals, three medical groups and a health plan. We provide medical services in virtually all fields of medicine, including primary care, heart care, cancer, orthopedics, women’s health, rehabilitation, robotic surgery and bariatric surgery.Sharp sets the community standard for exceptional care. Sharp Grossmont Hospital and Sharp Memorial Hospital have received prestigious Magnet recognition by the American Nurses Credentialing Center for excellence in nursing practices and quality patient care.At the heart of our organization are more than 18,000 affiliated physicians, nurses, staff and volunteers who are on a journey to make health care better for our patients and their families. It’s what we call The Sharp Experience – treating each person with dignity, compassion and respect, and using our clinical excellence and advanced technology to deliver the highest-quality patient care. We are dedicated to transforming the health care experience by making Sharp the best place to work, the best place to practice medicine and the best place to receive care in San Diego.