Access Management Representative - STC Admitting - Day Shift - Full Time

150 Sharp Tri-City Medical Center; United States; Presencial; USD 34.000 - 41.000; Jornada completa

Descripción de la vacante

Sharp HealthCare is seeking a Registration Specialist to interview patients or representatives, collect and verify insurance information, and prepare records for entry into systems. The role handles co-payments and balances daily, routing demographics to the appropriate departments as needed.

The position requires a high school diploma or equivalent and at least one year of data entry and customer service experience working with patients. It emphasizes accuracy and patient-centered service.

Formación

• HS Diploma or Equivalent; 1 year computer data entry experience required.
• 1 year customer service experience working with patients or customers required.

Responsabilidades

• Interviews patient or patient's representative to obtain necessary personal, financial, and demographic information.
• Prepares patient record and inputs into computer.
• Obtains and verifies insurance coverage.
• Completes and obtains signatures on required forms.
• Collects co-payments, deductibles, and other cash payments as needed.
• Balances daily payment sheets.
• Routes patient demographics to pertinent departments.
• Demonstrates commitment to excellence by adhering to department criteria.

Conocimientos

Data entry

Customer service

Insurance verification

Educación

High School Diploma or Equivalent

Descripción del empleo

Hours: Shift Start Time: 8:30 AM Shift End Time: 4:30 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: 5am to 1:30 pm or 9:30 am to 7 pm Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $25.000 - $25.150 - $29.760 This position is covered by a Collective Bargaining Agreement (CBA) with SEIU. This position was originally posted to ratified SEIU members from 10/14/26 – 10/22/26. The position is now available to be filled by internal candidates that are not members of the ratified Bargaining Unit or External candidates to Sharp.

What You Will Do

• Interviews patient or patients' representative to obtain necessary personal, financial, and demographic information.
• Prepares patient record and inputs into computer.
• Obtains and verifies insurance coverage.
• Completes and obtains signatures on required forms.
• Collects co-payments, deductibles, and other cash payments as needed.
• Balances daily payment sheets.
• Routes patient demographics to pertinent departments.
• Demonstrates extraordinary commitment to excellence by adhering to department excellence criteria.

Required Qualifications

• H.S. Diploma or Equivalent 1 Year computer data entry experience, required.
• 1 Year customer service experience working with patients or customers, required.

Preferred Qualifications

• 1 Year healthcare insurance verification, preferred.

Essential Functions

The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. Maintains a safe, clean working environment, including unit based safety and infection control requirements. Maintains excellent interpersonal skills in dealing with co-workers, TCMC staff, patients, physicians, and the public. Interviews patient or representative and enters complete information into the computer. Obtains all pertinent signatures, insurance information, and financial data to protect the hospital’s financial reimbursement. Performs special assigned duties to meet the needs of the department. Assumes cashiering responsibilities after hours and weekends. Verifies insurance eligibility and benefits within a time-frame determined by TCMC and obtains pre-authorizations from third-party payers in accordance with payer requirements. Verifies medical necessity in accordance with Centers for Medicare and Medicaid Services (CMS) standards and communicates relevant coverage/eligibility information to the patient. Verifies insurance eligibility, benefits, and authorization. Notifies patient of any deposits/deductibles needed prior to registration. Obtains estimates for procedure cost upon patients request. Assures that the patient is appropriate to withstand routine registration procedures; is escorted to the proper service area; and has had their questions and concerns answered.

Knowledge, Skills, and Abilities

Knowledge of medical terminology, preferred.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Sharp HealthCare is a not-for-profit health care system based in San Diego, California, with four acute care hospitals, three specialty hospitals, three medical groups and a health plan. We provide medical services in virtually all fields of medicine, including primary care, heart care, cancer, orthopedics, women’s health, rehabilitation, robotic surgery and bariatric surgery. Sharp sets the community standard for exceptional care. Sharp Grossmont Hospital and Sharp Memorial Hospital have received prestigious Magnet recognition by the American Nurses Credentialing Center for excellence in nursing practices and quality patient care. At the heart of our organization are more than 18,000 affiliated physicians, nurses, staff and volunteers who are on a journey to make health care better for our patients and their families. It’s what we call The Sharp Experience – treating each person with dignity, compassion and respect, and using our clinical excellence and advanced technology to deliver the highest-quality patient care. We are dedicated to transforming the health care experience by making Sharp the best place to work, the best place to practice medicine and the best place to receive care in San Diego.