Access Coordinator - Student Disability Services - UTK

Socket.dev; Knoxville (TN); On-site; USD 47,000 - 55,000; Full time

Job summary

University of Tennessee, Knoxville seeks a student disability services professional to coordinate accommodation provision, training, and compliance activities. You will support students with disabilities, assess requests, and collaborate with campus partners to ensure equitable access.

Responsibilities include developing accommodation plans, maintaining documentation, and supervising graduate interns while staying current with FERPA, ADA, and related regulations. Onsite based in Knoxville, TN.

Qualifications

• Master’s degree required; combination with a Bachelor's degree and 3 years of experience may substitute for Master’s
• One year of professional experience working with individuals with disabilities; demonstrated experience evaluating disability documentation
• Knowledge of FERPA, ADA, and related compliance, with ability to maintain confidentiality and communicate clearly

Responsibilities

• Coordinate accommodation provision and interactive process with students
• Assess accommodation requests and communicate outcomes
• Document interactions and collaborate with SDS and campus departments
• Provide training and resources on disability topics to instructors, staff, and community partners
• Supervise graduate interns and support program implementation

Skills

Documentation evaluation

Confidentiality

Communication skills

Office software

Education

Master’s degree

Bachelor’s + 3 years experience substitute

Tools

Excel

Outlook

PowerPoint

Job description

This position engages students with disabilities in an interactive process to develop accommodation plans, provide support for a caseload of students, refer students to appropriate campus resources, and provide education and training to campus and community partners.

Responsibilities

Accommodation Provision:

• Communicate with prospective students and their families about the process for registering with Student Disability Services (SDS)
• Create an environment that makes students feel comfortable with requesting accommodations
• Assess student accommodation requests
• Engage students in an interactive process to develop accommodation plans
• Determine appropriate accommodations through review of documentation from medical, psychological, and educational professionals and the utilization of professional judgment
• Provide students with information about additional campus services
• Document interactions with students in database management system
• Collaborate with all functional areas of Student Disability Services (SDS) as well as University departments to assist with the provision of accommodations

Training and Programming:

• Develop and present training and educational programs to instructors, students, staff, and community groups on a variety of disability-related topics
• Serve as resource to instructors, staff, and students on disability issues
• Assist with the Peer Mentor Program and other support programs offered by SDS

Compliance and Assessment:

• Collect semester and annual data for department reports
• Conduct assessment of functional area and propose implementation plan for improved and enhanced service delivery
• Stay abreast of Office for Civil Rights case files and review current practices for effectiveness of accommodations and compliance
• Contribute to internal policies and procedures based on best practices

Supervision: Oversee and coordinate tasks assigned to graduate intern(s)

Qualifications

Required Qualifications

• Education: Master’s degree; Combination of a Bachelor's degree and 3 years of experience working with individuals with disabilities may substitute for Master’s
• Experience: One year of professional experience working with individuals with disabilities; Demonstrated experience evaluating disability documentation; two years as a graduate assistant is equal to one year of professional experience
• Knowledge, Skills, Abilities: Ability to evaluate medical/psychological/educational documentation to identify/diagnoses functional limitations and needed accommodations; Working knowledge of Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, and the Fair Housing Act; Ability to maintain confidentiality in compliance with FERPA; Ability to advocate for equitable educational opportunities; Ability to prioritize competing demands; Ability to communicate clearly; Ability to analyze complex, sensitive, and difficult situations and make effective decisions; Ability to establish and maintain cooperative working relationships with diverse individuals; Microsoft Office skills including Excel, Outlook, and PowerPoint.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Experience:Three years of professional experience working with students with disabilities in a higher education setting.

Work Location

• Location: Knoxville, TN
• Onsite

Compensation and Benefits

• UT market range:08
• Anticipated hiring range: The anticipated starting salary for a candidate meeting the minimum requirements will be $47,000.
• Find more information on the UT Market Range structurehere
• Find more information on UT Benefitshere

Application Instructions

To express interest, please submit an application and include all of the below attachments.

• Resume
• Cover Letter
• List of 3 Professional References

About the College/Department/Division

The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve.

Our departments provide essential services that support student success and future growth, fostering engagement, leadership, and wellness while enhancing belonging. Together, they create transformative experiences that help students achieve both academic and personal goals.

The mission ofStudent Disability Services (SDS) is to partner with the campus community in creating equitable access to eligible students while promoting disability-inclusive diversity. Staff is comprised of 24 professional and administrative employees and two liaisons to satellite campuses.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!