Access Coordinator, Revenue Cycle, Full Time, First Shift

UC Health; Cincinnati (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

UC Health in Cincinnati is seeking a detail‑oriented Insurance Verification specialist to verify patient benefits, obtain precertifications, and document data in the Epic system. You will manage daily worklists, ensure timely authorizations for outpatient procedures, and communicate issues to leadership.

The role supports accurate reimbursement and high‑quality patient access services. Required are a high school diploma or GED with 1–2 years of related experience; 3–5 years preferred.

Qualifications

• High School Diploma or GED required; 1–2 years of related hospital/medical office experience.
• Preferred: 3–5 years of related experience in pre-certifications/prior authorizations.

Responsibilities

• Initiates online verification or calls insurance carriers to verify patient benefits and precertification for outpatient services.
• Documents eligibility, benefits and precertification in Epic fields and communicates data gaps to management.
• Organizes daily worklists to prioritize tasks and maintain productivity.
• Secures all applicable accounts in a timely manner while meeting quality standards.
• Reports improvements, problems and changes related to insurance verification to department leadership.
• Performs other duties as assigned.

Education

High School Diploma or GED

Tools

Epic

Job description

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Verification of insurance coverage utilization different on-line modalities for clinic patients receiving diagnostic testing (i.e. CT, MRI, etc.),along with chemotherapy and radiation therapy and/or surgical procedures. The associate is responsible for obtaining prior authorization requests and/or pre-determination for these services to ensure maximum reimbursement to the organization.

Responsibilities

Insurance Verification:

Initiates on-line verification and/or makes phone contact with Insurance Carriers and Plan Administrators to verify patient benefits to precert all outpatient services are secure.. Ensures authorization has been obtained for all scheduled and non-scheduled high dollar outpatient procedures. Follows up on missing data or problem accounts.

Documentation:

Documents complete and accurate data relating to all necessary eligibility, benefits and precertification information in appropriate Epic database fields. Informs management of trends of incomplete data, registration issues, etc.

Worklists:

Effectively organizes prioritization of Daily Worklist task.

Secure Accounts:

Secures all applicable accounts in timely manner as defined by Due Diligence Standard while maintaining department productivity and quality standards.

Communication:

Reports improvements, problems and changes as it relates to insurance verification to department management.

Other duties as assigned:

Performs other duties as assigned.

Qualifications

Minimum Required:

High School Diploma or GED. | Minimum Required: 1 - 2 Years equivalent experience completing Pre-certifications/prior authorizations in a hospital setting, medical office setting, Patient Access or similar environment.

Preferred:

3 - 5 Years equivalent experience completing Pre-certifications/prior authorizations in a hospital setting, medical office setting, Patient Access or similar environment.