Access Coordinator III - TOSH/Neuro

University of Arkansas; United States; Remote; USD 34,000; Full time

Job summary

A medical university is seeking an Access Coordinator III to manage patient resources, coordinate scheduling, and handle billing inquiries. The ideal candidate will have a high school diploma, strong communication skills, and three years of experience in a healthcare setting, ensuring excellent customer service and support for patient care.

Benefits

Health: Medical, Dental, and Vision plans

Holiday, Vacation, and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Career Training and Educational Opportunities

Qualifications

• Must be able to perform all duties of the Access Coordinator I and II level.
• Three (3) years of experience in registration, billing, or scheduling in a health-care environment.

Responsibilities

• Act as a patient resource for all scheduling and billing questions.
• Facilitate comprehensive patient data collections.
• Ensure timely and accurate billing, and scheduling coordination.

Skills

Basic proficiency with computers and data entry

Good communication skills

Excellent customer service skills

Education

High School Diploma/GED

Tools

MS Office

Job description

Overview

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students.”

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date: 10/14/2025

Type of Position: Job Type: Regular

Work Shift:

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department: ICE | CORE PA Float

Department's Website:

Summary of Job Duties: This posting will be used to fill multiple positions at either TOSH (The Orthopaedic & Spine Hospital) or Neurosciences (Jackson T Stephens Spine & Neurosciences Institute).

The Access Coordinator III acts as a patient resource for all scheduling and billing questions and facilitates comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, and scheduling coordination and conflict resolution. This position must be able to perform all duties of the Access Coordinator I & II level and perform other duties to support patient care activities as needed.

Qualifications:

Minimum Qualifications:

• High School Diploma/GED
• Must be able to perform all duties of the Access Coordinator I and II level
• Basic proficiency with computers and data entry (MS Office preferred)
• Three (3) years of experience in registration, billing, or scheduling in a health-care environment

Preferred Qualifications:

• Certified Health-care Access Associate (CHAA) Certification
• Experience with external radiology testing
• Knowledge with CPT codes and/or medical terminology

Additional Information:

Knowledge, Abilities, and Skills:

• Knowledge in basic medical terminology required
• General knowledge of office machines including printers and scanners
• Good communication skills
• Telephone etiquette skills
• Excellent customer service skills

Salary Information:

$33,966.40 Annual

$16.33 Hourly

Required Documents to Apply:

• List of three Professional References (name, email, business title), Resume

Optional Documents:

• Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Benefits Eligible: Yes