Access Coordinator II PRN

University of Arkansas; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated Clinical Staff member to provide essential support in patient care activities. This role involves greeting patients, coordinating appointments, and ensuring smooth operations within a medical environment. The ideal candidate will possess strong customer service skills and a commitment to enhancing patient experiences. Join a collaborative team focused on improving healthcare delivery in the community while enjoying competitive benefits and opportunities for professional growth.

Benefits

Medical, Dental and Vision Plans

Holiday, Vacation and Sick Leave

Education Discount for Staff and Dependents

Retirement Match

Basic Life Insurance

Career Training Opportunities

Merchant Discounts

Concierge Prescription Delivery

Qualifications

• Two years of customer service or healthcare experience.
• Basic knowledge of medical terminology within three months of hire.

Responsibilities

• Provide comprehensive support for patient care activities.
• Assist with patient check-in, check-out, and insurance verification.

Skills

Customer Service

Communication Skills

Basic Proficiency with Computers

Telephone Etiquette

Education

High School Diploma or GED

Tools

MS Office

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

05/13/2025
Type of Position: Clinical Staff - Medical Ancillary Support
Job Type: Temporary (Fixed Term)
Work Shift:

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail] .

Department: ICE | CORE PA IM/PC Access RRC/TLLC

Department's Website:

Summary of Job Duties: This position works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assists the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed.
Qualifications:

Minimum Qualifications:

• High School or GED with Two (2) years of customer service or healthcare experience.

• Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.

• Excellent Customer service skills.

Preferred Qualifications:

• Knowledge in basic medical terminology, medical terminology within Three (3) months of hire.

Additional Information:

Salary Information:

$15.26/hour

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity: Grasping, Reaching, Standing, Walking
Occasional Physical Activity: Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligible: Yes