Access Coordinator II/III - Medical Access

UAMS - University of Arkansas for Medical Sciences; Little Rock (AR); On-site; Full time

Job summary

The University of Arkansas for Medical Sciences is seeking Access Coordinators II and III to manage patient scheduling, registration, and insurance verification. Candidates should possess strong communication and customer service skills, with varying experience requirements depending on the level. This role offers comprehensive benefits and a regular day shift position.

Benefits

Health Plans

Vacation

Education Discounts

Retirement Contributions

Life Insurance

Educational Opportunities

Discounts

Pharmacy Services

Qualifications

• Access Coordinator II: 2 years customer service/healthcare experience required.
• Access Coordinator III: 3 years registration, billing, or scheduling experience required.
• Preferred: CHAA Certification for Coordinator III.

Responsibilities

• Responsibilities include patient scheduling, registration, insurance verification, and billing.
• Support for patient care activities with increasing complexity from level II to III.

Skills

Communication

Customer Service

Basic Computer Skills

Knowledge of Medical Terminology

Education

High School Diploma or GED

Job description

Access Coordinator II/III - Medical Access

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All job postings close at 12:01 a.m. CT on the specified closing date: 06/19/2025.

Type of position: Regular, Day Shift (United States of America). Sponsorship: No.

Institution: University of Arkansas for Medical Sciences.

UAMS offers comprehensive benefits including health plans, vacation, education discounts, retirement contributions, life insurance, educational opportunities, discounts, and pharmacy services.

Application process: Submit your application via the Apply link/button. Ensure you have proof of legal work authority in the US. All information is subject to public disclosure under the Arkansas Freedom of Information Act.

For assistance, contact [e-mail].

Department: ICE | CORE PA Float

Summary of Job Duties

This posting fills multiple positions for Access Coordinator II and III roles. Responsibilities include patient scheduling, registration, insurance verification, billing, and support for patient care activities, with increasing complexity from level II to III.

Qualifications

Access Coordinator II

• High School or GED + 2 years customer service/healthcare experience
• Good communication, basic computer skills, excellent telephone etiquette, knowledge of office machines

Preferred: Knowledge of medical terminology within 3 months of hire

Access Coordinator III

• High School Diploma/GED + 3 years registration, billing, or scheduling experience
• Good communication, computer, and customer service skills
• Knowledge of medical terminology

Preferred: CHAA Certification

Additional Responsibilities

Include scheduling, insurance verification, patient interaction, financial counseling, and documentation, with physical activity requirements and environment details outlined.

Salary

• Coordinator II: $15.26/hr
• Coordinator III: $16.33/hr

Application Requirements

• Three professional references, resume; optional: proof of veteran status

Contact & Application Instructions

Questions: [e-mail]. Upload all materials to UAMS Careers Site.

Pre-employment Screening

Includes background checks, drug testing, education verification. Criminal history evaluated per law.

Physical & Work Environment

Physical activity levels, environment inside a medical facility, moderate noise, visual requirements, no hazards.

Benefits

Yes, eligible for health, dental, vision, leave, education discounts, retirement, life insurance, training, and discounts.