Access Coordinator II

University of Arkansas; United States; Remote; USD 32,000; Full time

Job summary

An established industry player is seeking a dedicated Clinical Staff member to provide essential support for patient care activities. This role involves greeting patients, scheduling appointments, and verifying insurance, ensuring a seamless experience for patients. The ideal candidate will have a background in customer service or healthcare, with strong communication skills and the ability to manage multiple tasks efficiently. Join a team that values teamwork and diversity, contributing to the enhancement of patient care and making a meaningful impact on the lives of individuals in the community.

Benefits

Medical, Dental, and Vision plans

Holiday, Vacation, and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• High School Diploma or GED plus two years of customer service or healthcare experience.
• Excellent customer service skills and ability to lift 25 pounds.

Responsibilities

• Provides comprehensive support for patient care activities including greeting patients and scheduling.
• Conducts insurance verification and manages medical records issues.

Skills

Customer Service

Healthcare Experience

Computer Skills

Medical Terminology

Education

High School Diploma or GED

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

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Job Details

• Closing Date: 05/14/2025
• Type of Position: Clinical Staff - Medical Ancillary Support
• Job Type: Regular
• Work Shift: Day Shift (United States of America)
• Sponsorship Available: No
• Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) offers a unique combination of education, research, and clinical programs that promote teamwork and diversity. We focus on improving patient care and the lives of Arkansans.

Benefits and Perks

(Available for benefits-eligible positions only):

• Health: Medical, Dental, and Vision plans
• Holiday, Vacation, and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus using UAMS pharmacy

Application Details

Review the position details and supplementary documentation before applying. To apply, click the Apply link/button.

The University of Arkansas is an equal opportunity employer. We do not discriminate based on age, race, color, national origin, disability, religion, veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions about Title IX can be directed to our Title IX Coordinator or the U.S. Department of Education Office for Civil Rights.

Applicants must have proof of legal authority to work in the U.S. on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For assistance or questions about a job posting, contact Human Resources at [e-mail].

Position Details

Department: ICE | CORE PA IM/PC Access MSS

Summary of Job Duties: This position provides comprehensive support for patient care activities, including greeting patients, answering phones, scheduling, verifying insurance, and assisting with hospital admissions and surgeries. Must perform all Access Coordinator I duties and support patient care activities as needed.

Qualifications

Minimum Qualifications:

• High School Diploma or GED plus two years of customer service or healthcare experience
• Ability to follow oral instructions, read, and write
• Computer and basic office skills
• Excellent customer service skills
• Ability to lift 25 pounds

Preferred Qualifications:

• Knowledge of medical terminology
• Registration experience

Additional Information

• Conducts insurance verification and benefits explanation
• Ensures supplies and equipment are maintained
• Pre-registers patients, updates information, and creates charts
• Schedules appointments and surgeries
• Records statistics and manages medical records issues
• Collects and posts payments

Salary

$31,740.80

Application Requirements

• Three professional references (name, email, title)
• Resume

Optional Documents

• Proof of Veteran Status

Application Instructions

Upload all materials to UASYS Career Site. Do not send materials to the recruitment contact.

Pre-employment Screening

Includes criminal background check and TB screening. Past convictions are evaluated based on job responsibilities and law.

Physical Activity Levels

• Constant: Feeling, Hearing, Manipulating items, Sitting, Talking
• Frequent: Reaching, Standing, Walking
• Occasional: Crouching, Kneeling, Lifting, Pushing, Stooping

Benefits

Yes, eligible for benefits