Access Coordinator II

University of Arkansas at Little Rock; United States; Remote; USD 32,000; Full time

Job summary

An established industry player is seeking a dedicated Clinical Staff member to provide essential support in a medical setting. This role involves assisting with patient care activities, coordinating appointments, and ensuring smooth hospital admissions. Ideal candidates will have a high school diploma and relevant customer service experience, along with strong communication skills. The organization values teamwork and diversity, offering a collaborative environment focused on improving patient care. Join a forward-thinking institution that champions professional development and offers competitive benefits.

Benefits

Medizinische, Zahn- und Sehversicherung

Urlaubs- und Krankheitsurlaub

Bildungsrabatt für Mitarbeiter und Angehörige

10% Altersvorsorgebeitrag

Lebensversicherung bis zu 50.000 USD

Karrieretraining und Weiterbildungsmöglichkeiten

Händler-Rabatte

Concierge-Verschreibungslieferung

Qualifications

• Min. 2 Jahre Erfahrung im Kundenservice oder Gesundheitswesen.
• Fähigkeit, mündliche Anweisungen zu befolgen und zu kommunizieren.

Responsibilities

• Unterstützung der Patientenversorgung, einschließlich Terminplanung.
• Durchführung von Versicherungsüberprüfungen und Zahlungsabwicklung.

Skills

Kundenservice

Gesundheitswesen Erfahrung

Computerkenntnisse

Kommunikationsfähigkeiten

Medizinische Terminologie

Education

High School Diploma oder GED

Tools

Büromaschinen

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date: 05/14/2025

Type of Position: Clinical Staff - Medical Ancillary Support

Job Type: Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or questions about a job posting, contact Human Resources at [e-mail].

Department: ICE | CORE PA IM/PC Access MSS

Department's Website:

Summary of Job Duties: This position provides comprehensive support for patient care activities, including greeting and assisting the public, answering phones, coordinating appointments, verifying insurance, and supporting hospital admissions and surgeries. Must perform all Access Coordinator I duties and support patient care activities as needed.

Qualifications: Minimum Qualifications:

• High School Diploma or GED plus two years of customer service or healthcare experience
• Ability to follow oral instructions, read, and write
• Computer and basic keyboard skills, telephone etiquette, familiarity with office machines
• Excellent customer service skills
• Ability to lift 25 pounds

Preferred Qualifications:

• Knowledge of basic medical terminology (within 3 months of hire)
• Registration experience

Additional Information:

• Conducts insurance verification and benefits explanation
• Ensures supplies are stocked and equipment maintained
• Performs pre-registration, updates patient info, and creates charts
• Schedules appointments and surgeries using hospital systems
• Records statistics and communicates issues
• Collects and posts payments, issues receipts

Salary: $31,740.80

Required Documents: List of three Professional References, Resume

Optional Documents: Proof of Veteran Status

Special Instructions: Please upload all application materials to UASYS Career Site. Do not send to listed recruitment contact.

Pre-employment Screening: Includes criminal background check, drug testing, and education verification. Convictions evaluated based on job responsibilities.

Physical Activity Levels: Includes feeling, hearing, manipulating items, sitting, talking, grasping, reaching, standing, walking, crouching, kneeling, lifting, pulling, pushing, stooping.

Benefits Eligible: Yes