Access Coordinator II

Davita Inc.; Little Rock (AR); On-site; USD 32,000; Full time

Job summary

A leading healthcare organization is seeking Clinical Staff for Medical Ancillary Support in Little Rock, Arkansas. The position involves assisting with patient care activities, ensuring the smooth operation of the registration process, and providing excellent customer service. Applicants should have a high school education and customer service experience, preferably in healthcare. The organization offers a competitive benefits package and opportunities for professional development.

Benefits

Health Insurance

Holiday, Vacation and Sick Leave

Education Discount for Staff and Dependents

Retirement Contribution Match

Career Training Opportunities

Qualifications

• Two years of customer service experience in a healthcare environment preferred.
• Good communication skills and excellent customer service required.
• Knowledge of basic medical terminology is essential.

Responsibilities

• Provides comprehensive support for patient care activities under supervision.
• Conducts pre-registration, updates patient information, and schedules appointments.
• Ensures adequate stocks of supplies and maintains equipment.

Skills

Customer Service

Communication

Basic Medical Terminology

Computer Proficiency

Education

High School, GED, or formal educational equivalent

Tools

MS Office

Job description

Closing Date:

06/22/2025

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

06/22/2025 Type of Position: Clinical Staff - Medical Ancillary Support Job Type: Regular Work Shift: Day Shift (United States of America)

Sponsorship Available:

No Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail] .

Department: ICE | CORE PA MA HSC

Department's Website:

Summary of Job Duties: This position works under supervision and provides comprehensive support for patient care activities. This position may meet, greet, and assist the public. This position may perform other duties to support patient care activities as needed. Qualifications:

Minimum Qualifications:

• High School, GED, or formal educational equivalent
• Two years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
• Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
• Excellent customer service skills.
• Knowledge of basic medical terminology is required.

Preferred Qualifications :

• Experience in registration, billing, or scheduling in a healthcare environment.

Additional Information:

Responsibilities:

• Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
• Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new Patient charts, and accesses systems for orders
• Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
• Records daily and monthly statistics and communicates any medical records issues
• Conducts insurance verification and benefits explanation by running eligibility on patients and requesting outside records
• Performs other duties as needed.

Salary Information:

$31,740.80

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking Frequent Physical Activity: Grasping, Reaching, Standing, Walking Occasional Physical Activity: Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping Benefits Eligible: Yes