Access Coordinator II

Uasys; Little Rock (AR); On-site; USD 32,000; Full time

Job summary

A leading health care organization seeks an Access Coordinator II to support various patient care activities at their facility. The role requires strong customer service skills and knowledge of medical terminology, with responsibilities including registration and appointment coordination. This full-time position offers an annual salary of $31,740.80 along with competitive benefits, fostering teamwork and diversity within healthcare services.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• Two years of customer service experience preferably in healthcare.
• Knowledge of basic medical terminology is required.
• Good communication skills and excellent telephone etiquette.

Responsibilities

• Provides comprehensive support for patient care activities.
• Conducts insurance verification and benefits explanation.
• Schedules and coordinates appointments and surgeries.

Skills

Good communication skills

Excellent customer service skills

Knowledge of basic medical terminology

Education

High School, GED, or formal educational equivalent

Tools

Basic proficiency with computers (preferably MS Office)

Job description

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Closing Date

06/22/2025

Type of Position

Clinical Staff - Medical Ancillary Support

Job Type

Regular

Work Shift

Day Shift (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
  
  

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department

ICE | CORE PA MA HSC

Department's Website

Summary of Job Duties

This position works under supervision and provides comprehensive support for patient care activities. This position may meet, greet, and assist the public. This position may perform other duties to support patient care activities as needed.

Qualifications

Minimum Qualifications

• High School, GED, or formal educational equivalent
• Two years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
• Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
• Excellent customer service skills.
• Knowledge of basic medical terminology is required.
  
  

Preferred Qualifications

• Experience in registration, billing, or scheduling in a healthcare environment.
  
  

Additional Information

Responsibilities

• Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
• Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new Patient charts, and accesses systems for orders
• Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
• Records daily and monthly statistics and communicates any medical records issues
• Conducts insurance verification and benefits explanation by running eligibility on patients and requesting outside records
• Performs other duties as needed.
  
  

Salary Information

$31,740.80

Required Documents to Apply

List of three Professional References (name, email, business title), Resume

Optional Documents

Proof of Veteran Status

Special Instructions to Applicants

Recruitment Contact Information

Please contact [e-mail] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity

Grasping, Reaching, Standing, Walking

Occasional Physical Activity

Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping

Benefits Eligible

Yes

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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